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    Marketing guide

    An online guide to help you complete your marketing plan, with detailed advice on the development and implementation of an e-marketing strategy.

    Marketing Plan Template 90X

    Marketing plan template [.doc, 676kb]

    A template to help you develop a marketing plan for your business, as part of the Marketing Guide.

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    Managing customer relationships

    A guide to help you identify a range of areas to address in order to get the most from your relationships with your customers.

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    Operational Standards of Performance

    An online guide to help you through the four part process of developing new standards and improving existing ones.

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    SOP template – food and drink service

    A template to help you develop standards for your food and drink operations.

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    SOP template – food production

    A template to help you develop standards for your food production operation.

    Sales Connect GB synopsis

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    Sales Connect GB is an industry focused business support which has been developed to enable you to better understand, target and grow business from Great Britain.

    Download a synopsis of the Sales Connect GB toolkit

    Sell to overseas markets

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    Learn the basics of international tourism marketing in four simple steps.

    Target overseas markets