Testimonials

Joe O’Flynn, Rathsallagh House, Golf & Country Club, Co. Wicklow

“With the recession kicking in and restaurants striving to serve top class produce at reduced prices we had to look seriously at our kitchen costs. Fáilte Ireland stepped up to the mark and organised a mentoring program for us specifically designed to focus on the kitchen.
Almost from the outset the mentor assigned began to highlight areas we had not previously considered. In your own business sometimes you can not see the wood for the trees and having somebody coming in from the outside then is very important. We began to see improvements to our food costs really quickly and the new reporting systems implemented were, and continue to be, incredibly helpful.

As a result of the mentoring programme we now have a super efficient stock taking system, our chefs are much more aware of day to day fluctuations on the cost of produce and they can now adapt menus and orders quickly and efficiently resulting in a healthier bottom line.”

Nathan Kingerlee, Outdoors Ireland, Co. Kerry

''I worked with Fáilte Ireland on marketing, customer care and website mentoring projects over the past year. I found their service and the team of mentors who worked with me to be excellent and extremely professional. I entered into the mentoring hoping to give my outdoor adventure business more of a professional image, increase new customers and increase the amount of repeat customers.

I've much increased customer care and have client awareness procedures in place. Everything we do now in relation to the customer is geared towards giving them a fantastic service and motivating them to return to us in the future. Marketing campaigns are now planned a year ahead to fully utilise the money I spend and the advice and tuition I received in relation to web design and social media has proved absolutely invaluable.

Business has increased and a big part of that is due to Fáilte Ireland's mentoring programme. I couldn't recommend it highly enough.''

Snippets from other clients…

  “… challenged our thinking and brought out lots of new ideas.”
Rob Rankin, Vagabond Tours

 “… now have a clear focus on market segments to target.”
Eamonn Mullen, Smarmore Castle

“…extremely helpful in furthering my knowledge with regards to costings.”
Susan Malirsh, Knockmuldowney Restaurant Company

“…great advice as well as reassurance in what we are currently doing.”
Sandra McGrath, Castlecomer Discovery Park

The benefits…

“… experienced and unbiased opinion.”
Lynda Foley, Days Hotel Castlebar

“… Having affordable access to such high skills.”
Sam Corbett, La Peniche Barge Restaurant

“... one to one is great. Lets you focus on key issues.”
Avril Duggan, Highfield Golf & Country Club

“… inspired confidence.”
Paula Irwin, Decoy Country Cottages

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