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Departmental / Line Management

Workshops - Managing Departmental Growth

Business people at a workshop meetingTailored for specific departmental needs, our workshops will provide an opportunity for you to interact with experts and your peers, and will provide you with practical tips and ideas for immediate implementation.

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Food preparation and vegetables being choppedHead Chef

Chef's workshop:

This workshop is designed to address profitability in the kitchen through managing costs, effective menu engineering and controlling overheads. 

Next Workshop: Date TBC
Location: TBC

For more information about the course for chefs and kitchen staff, please download the Workshops for Chefs brochure (PDF, 120kb).
 

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Bed with breakfast trayAccommodation managers

Know the facts:

A 1-day workshop to enhance understanding of and ability to budget, interpret financial accounts and manage costs.

Duration: 1-day workshop from 9.30 am to 5.00 pm
Fee: €135
Next date and location: November 7th and 23rd; Venue to be confirmed

For more information on the course for accomodation managers, please download the Workshop for Accommodation Managers brochure (PDF, 85kb).

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Sole and wine with candlesFor food and beverage managers

From service to sales:

A very interactive three-hour, intensive, on-site programme focusing on customer care and communication to increase sales, with an additional half hour briefing for Managers. The programme also includes a follow-up on-site assessment  after an agreed period of approximately six weeks to view progress and implementation.

For more information about the sales workshop for food and beverage managers, please download the Service to Sales brochure (PDF, 471kb).
 

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Service bell on front desk of hotel or guesthouseFront office managers

Selling, upselling and cross-selling:   

This is a one day programme to help your front office staff to become true sales people, not by harassing the customer but, by giving them the key skills to add value to your customers' experience while increasing sales for your business.

Duration: 1-day workshop from 9.30 am to 5.00 pm
Fee: €100
Register you interest: management.development@failteireland.ie

For more information about the sales workshop for front office staff, please download the Selling, Upselling and Cross-Selling for Front Office brochure (PDF, 110kb).

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Register your interest

If there is sufficient demand we can run extra courses in your local region:

Please download and complete the Register your interest in Fáilte Ireland workshops form (Word, 33kb).
 

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