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Professional Development Programmes

Knowledgeable, skilled and competent people are the key to business success and survival. In the current economic climate, it is perhaps more important than ever, that our employees have the range of competencies and skills needed to weather current business challenges, to ensure sustainability in the short-term and grow competitiveness for the future.
 
Recognising the changing climate in which we now operate, our range of programmes, workshops, business tools and industry supports, reflect the challenges of our industry’s businesses today.

Executive Management Development

Overview of three business people sitting at a deskNew and innovative programmes for managers; including courses designed by Fáilte Ireland in association with Boston College and Cornell University.
 

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Management and Supervisory

Two business women sitting at a deskFlexible range of courses to develop management skills, improve business
performance, while advancing your career prospects.
 

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Departmental/Line Management

Businessman writing on paper on easelOur workshops are tailored for specific departmental needs; allow you to interact with experts and peers; and provide tips for immediate implementation.

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Marketing & Sales

Receipt rollFáilte Ireland has designed workshops to help you  increase your sales and engage your team to lead customer care across all aspects of the tourism/hospitality business.

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Finance & Cost

Calculator on charts and graphsFor owners, managers and deputy managers. This series of workshops will enhance your skills in making sound financial decisions.
 

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Human Resources

Job application formIn partnership with the National College of Ireland and the Chartered Institute of Personnel and Development (CIPD), Fáilte Ireland offers fast-track academic programmes tailored for tourism businesses.

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