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Dublin Champions Programme
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    Dublin Champions Programme video

    Duration: 1.13 minutes

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    Dublin Champions Programme

    Become a Dublin Champion in 2017

    Graduates holding certificates in a group portrait

    Building on the success of the 2016 programme, we are now accepting applicants for the new Dublin Champions Programme 2017. A specially tailored programme, it enables front line staff to enhance their knowledge of the Dublin offering and provide excellent service to overseas visitors.

    Tourism businesses in Dublin interested in developing their very own Dublin Champions are invited to nominate two members of their front line staff to take part in the 2017 programme. The programme is free of charge and consists of a one-day information session (workshop and guided tour) and an awards and networking event on 1 March 2017. (See below for available dates). 

    On completion of the Dublin Champions Programme front line staff will:

    • Be aware of the Dublin brand promise and proposition

    • Be able to identify and anticipate visitors needs

    • Have increased their product knowledge by becoming more familiar with tourism attractions, activities, festivals and events in Dublin

    • Demonstrate how to cross sell and motivate their visitor to experience all Dublin has to offer

    • Be more confident, professional and effective when using cross selling techniques

    • Be confident that they can impart their knowledge of Dublin to their colleagues

    • Have uncovered some of Dublin’s hidden stories and experiences

    • Have had opportunities to network with their industry colleagues

    Dates and Details

    Venue: Fáilte Ireland, 88-95 Amiens St, Dublin 1. 

    Dates: 13 September, 4 and 11 October, 8 November

    Limited places are available. If you are a tourism business based in Dublin and you haven’t already received an invite to register your employees for the programme, please register on the Fáilte Ireland Trade Portal.

    For queries on how to register, please telephone 1800 24 24 73.

    Testimonial

    Hear what Dublin Champion Sinead Maher has to say about the programme.

    Sinead Maher, a Dublin Champion, at work