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    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
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    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
    This is a tree view of search filter categories that can be checked/unchecked to filter your search results. You can navigate the tree with the keyboard by using LEFT ARROW to collapse a category, RIGHT ARROW to expand a category, or SPACE BAR to select There are links to select all or unselect all after the tree.
    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
    This is a tree view of search filter categories that can be checked/unchecked to filter your search results. You can navigate the tree with the keyboard by using LEFT ARROW to collapse a category, RIGHT ARROW to expand a category, or SPACE BAR to select There are links to select all or unselect all after the tree.
    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
    This is a tree view of search filter categories that can be checked/unchecked to filter your search results. You can navigate the tree with the keyboard by using LEFT ARROW to collapse a category, RIGHT ARROW to expand a category, or SPACE BAR to select There are links to select all or unselect all after the tree.
    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
    This is a tree view of search filter categories that can be checked/unchecked to filter your search results. You can navigate the tree with the keyboard by using LEFT ARROW to collapse a category, RIGHT ARROW to expand a category, or SPACE BAR to select There are links to select all or unselect all after the tree.
    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
    This is a tree view of search filter categories that can be checked/unchecked to filter your search results. You can navigate the tree with the keyboard by using LEFT ARROW to collapse a category, RIGHT ARROW to expand a category, or SPACE BAR to select There are links to select all or unselect all after the tree.
    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
    This is a tree view of search filter categories that can be checked/unchecked to filter your search results. You can navigate the tree with the keyboard by using LEFT ARROW to collapse a category, RIGHT ARROW to expand a category, or SPACE BAR to select There are links to select all or unselect all after the tree.
    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
    This is a tree view of search filter categories that can be checked/unchecked to filter your search results. You can navigate the tree with the keyboard by using LEFT ARROW to collapse a category, RIGHT ARROW to expand a category, or SPACE BAR to select There are links to select all or unselect all after the tree.
    This tab panel can be navigated fully by keyboard. You can use the TAB key to give focus to panel tab header, and use the LEFT ARROW to collapse, the RIGHT ARROW to expand, or the SPACE BAR to toggle. Each tab panel contains a tree of checkboxes that can be selected to further refine your search results.
    This is a tree view of search filter categories that can be checked/unchecked to filter your search results. You can navigate the tree with the keyboard by using LEFT ARROW to collapse a category, RIGHT ARROW to expand a category, or SPACE BAR to select There are links to select all or unselect all after the tree.

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    What to look out for when choosing a booking engine

    28 June 2016

    Graphic showing concept of making the most of booking engines

    A booking engine is a piece of software that enables you to accept bookings online either through your website or through a third party site. What should you take into consideration when choosing a booking engine?

    Tips when adding the booking engine to your website

    Make sure your booking engine is visible on every page of your website. Be bookable at every step.  Once the potential customer is ready to book, make it easy for them to do so. If it is difficult for them to find the ‘Book now’ button or to complete the process they may abandon your website altogether.

    Choosing a booking engine for your website

    As well as the costs you should also consider the functionality available with the booking engine and how popular a booking engine is. You should take into consideration how user friendly the booking engine is both for you as the user at the backend as well as for your customer. Does it meet all of your needs? The following outlines what would typically be required

    • Add or remove rooms for booking

    • Group rooms where there are a large number

    • Set up multiple administrators

    • Add a selection of pictures to the rooms and ideally a video

    • Set up e-mail for enquiries

    • Print report of bookings

    • Export the bookings to excel

    Questions to ask 

    It's important to ask a few questions before you decide on what booking engine suits your business needs, whether for your own website or through a third party site –for example:

    • Do you charge a setup fee?

    • Do you charge an annual fee or any other fees?

    • What are your rates of commission (if any)?

    • Do I need to host my website with you?

    • Do you insert the booking system code into my website, or do you send code to me to deal with? Is there a charge for this?

    • If I also choose your web design services and am at any stage dissatisfied with your booking engine service can I change to another booking engine provider?

    • Can the system accept secure payment via major credit cards?

    • Can the system accept payment via PayPal/Worldpay etc.?

    • What other features make your product unique in the market?

    • What support do you offer? Is it by phone / email /Livechat

    • What are you operating hours for support?

    • How long is the contract?

    • What will the booking engine do to assist you to gain bookings?

    • Does the booking engine offer any additional services?

    It’s also a good idea to ask around in the industry to find out what booking engines your tourism colleagues are using and to learn from their experience of using them. 

    For more information, check out our Fáilte Ireland online booking engine comparator.

    Or learn more by signing up for a Business Supports Webinar.

    View our webinar on what to look for in a booking engine.