A special Christmas Light display at Merrion Square Park was lit up this week as the Merrion Square Innovation Network began its annual promotion of Christmas on the Square.
Our next free webinar will look at effective marketing techniques tourism businesses can use when targeting mobile users.
To help you take advantage of the opportunities afforded by LinkedIn, Fáilte Ireland has created a LinkedIn group specifically to increase networking opportunities with regard to Digital Marketing.
Last week Google published an update of its comprehensive traveller study which surveyed around 5,000 US consumers to find out more about their online behaviour in relation to travel. Read on to find out more.
Google has changed the rules of the Game! – It has been publicised as the biggest shake-up to Google’s search engine platform for over a decade but what are the implications for the tourism industry?
It is now possible for a number of the non-statutory sectors to renew their approval with Fáilte Ireland. The deadline for renewing is 20 December 2013.
The medieval cultural hotspot of Kilkenny has just been crowned the 2013 National Tourism Town at an award ceremony which took place this afternoon.
Welcome news has come from the CSO’s latest Quarterly National Household Survey which revealed almost 15,000 additional jobs were added to the accommodation & food sector by the third quarter of 2013
Details of NYE Dublin, the ultimate Gathering of 2013, were just announced at the Mansion House, Dublin signaling the official countdown to the end of the year of the Gathering.
It has been recently confirmed that the IGTOA National Golf Tourism Conference will take place be Westport, Co. Mayo.
Cavan town has been awarded the title of Destination of Excellence 2013 – Accessible Tourism at the European Destination of Excellence Awards in Brussels.
A new Adventure EDU Guide Development Programme was announced at this year’s Adventure Travel Trade Association’s (ATTA) Global Conference as the conference concluded in Namibia and prepares to come to Ireland in 2014.
Following its success last year the Merrion Square Innovation Network will run ‘Christmas on the Square’ again this year with an expanded programme adding a number of new elements for 2013.
Kate Harth, Senior Vice President of Sales and Revenue Management, at the Morgan Hotel Group addressed a group of Ireland’s hotel general managers and sales and revenue managers at a breakfast briefing held last week.
Our next free webinar looks at how you can interpret your Facebook analytics to gain more sales for your tourism business.
More than forty Welcome Ambassadors for Kilkenny have graduated and are now ready to help make the medieval city a haven for visitors
With a record total of 10,000 attendees in Dublin last week for Web Summit 2013, we were busy working hard to ensure the international delegates left the event with the best possible image of Dublin and with a desire to return in the future.
Are you attracting the right kind of traffic to your website that converts to sales? If you’re not then this one day workshop will equip you with the skills and techniques that will make that all important difference.
The CSO have today issued overseas travel figures which show that total overseas trips to Ireland for the period July to September 2013 were up by 8% on the corresponding period in 2012.
Dublin city is set to host 3,000 top medical professionals as the 2017 International Eurospine conference is confirmed via our Dublin Convention Bureau this week.
Our latest tourism barometer shows business sentiment within the tourism industry has increased significantly this year with strong feeling that the market has really turned the corner and the future is looking more positive.
Our latest webinar will look at how you can create captivating videos for your website and social media channels. The webinar will take place on 31 October 2013.
The likelihood is very high that that your customers are accessing your site via their mobile device and if you’re not prepared you could be losing out on potential sales. Why not take part in our workshop to find out more?
Would you like to find out about Global Distribution Systems? What they are and how they can help you sell to tour operators? This webinar will tell you everything you need to know.
The deadline for Statutory Renewals for 2014 was 15th October 2013 at 24:00 hours. If you're not sure if it affects you, or if you missed it, read on for more information
Shaun Quinn, CEO, today welcomed the announcement in Budget 2014 that there would be a continuation of the reduced rate of 9% VAT for the hospitality sector, originally introduced by the Government in 2011.
Key members of Ireland’s tourism industry continued their autumn sales drive as they gathered in Carton House last week at the North American Expo.
Ireland has been the centre of attention over the last few weeks as up to one hundred travel and tourism bloggers from over 15 countries explored the country over the last few weeks.
A group of more than 50 members of Ireland’s golf sector together with almost 40 international golf tour operators came together recently in Co. Kildare to generate business for Ireland in 2014 and beyond and to hear some of the latest insights into Ireland’s golf sector.
Do you know what the GDS channel is and how it can generate revenue for your business? GDS is basically a worldwide computerised reservation system - a sales tool for tourism businesses. Tune in next week to find out more.
Up to 60 businesses from Dublin met to discuss and learn more about the Dublin Now Project in the Grand Social last week.
It has been a good year for cruise tourism in Dublin as over 100 cruise ships were welcomed into Dublin this year with more than 100,000 passengers and an additional 40,000 crew members arriving into Dublin Port alone.
A new version of the Visit Dublin app is now available to download from iTunes providing the most comprehensive visitor information for Dublin covering restaurants, tours, points of interest, visitor attractions, retail, hotels, festivals, events, special offers, hotels and more.
From this weekend we are providing tailor-made tours of the country for up to a hundred travel and tourism bloggers from over 15 countries who are in Ireland ahead of the TBEX Europe 2013 conference.
We recently invited Colm Hanratty, Content and Social Media Manager for Hostelworld in to speak to us about how Irish tourism businesses can build relationships with travel bloggers to further their own businesses.
According to the latest CSO figures for the period June - August 2013, the total number of trips to Ireland increased by 6.7% to 2,264,800.
As the use of smartphones and social networking both continue to increase it is clear that new ways to connect with consumers using social and word of mouth marketing is becoming crucial for Irish tourism businesses.
We are anticipating a major boost to Ireland’s profile as a tourism destination as one of the world’s largest gatherings of travel and tourism bloggers, TBEX Europe 2013, prepares to take place next week in Dublin.
Ireland will take centre stage this weekend when a TV crew from Australia’s Channel Nine Today Show broadcast to over 1 million viewers back home.
If you want to learn some new and valuable skills that will help you promote your festival online, then you will love this new and exciting series of web tutorials specifically aimed at festival organisers.
Iconic ska band Madness and Ryan Sheridan are among the acts visitors will see at this year’s NYE festival.
Dublin will host the World Youth and Student Travel Conference (WYSTC) in 2014 which will bring over 800 youth-orientated travel agents and operators to the capital and is expected to generate over €1.1 million in revenue for the city.
Fáilte Ireland CEO, Shaun Quinn, today emphasised that the new west coast driving route, the Wild Atlantic Way, has the potential to be a significant game-changer for marine and coastal tourism
Tap into your creative side to produce creative and compelling web content for your business at our new workshop
Update your online marketing skills without loosing time in the office with our new web tutorial programme “Maximising Your Online Advertising Revenue”
The next in our series of free web support webinars will look why Christmas campaigns should be intergrated with your online and offline marketing activity.
New Fáilte Ireland research was shared at the recent 2013 Adventure Tourism Forum that determined that there is significant potential for the development of adventure tourism in Ireland both amongst the overseas and domestic market.
The resources and presentations from last week's 2013 Adventure Tourism Forum are now available to view on a new adventure tourism section of FáilteIreland.ie
The Great Western Greenway has been awarded 1st prize in the Exemplary Initiatives category at the 6th European Greenways Awards Ceremony in Portugal
Irish operators attending our annual 2013 Adventure Tourism Forum in Co. Clare this week had an opportunity to pitch their business to more than 40 of the most important overseas agents in the sector at a special workshop which took place on day two of the forum.
Your ideas on future plans for Irish tourism are being sought in a new Government tourism review which was launched this morning
Fáilte Ireland today confirmed the shortlist of ten top towns from across the country selected for their 2013 Tourism Towns Award.
140 of Ireland’s leading Irish activity and adventure providers are attending our annual Adventure Travel World Summit in Ennistymon, Co. Clare today.
Eight of our newest top food ambassadors departed from Dublin Airport today to travel to Norway on a food tourism study trip.
Ireland has been chosen to host the Adventure Travel World Summit in Killarney next year which will provide almost €1million to the Irish economy.
Over the month of September we will be playing host to a number of overseas media as two ‘super fams’, familiarisation tours, for international media take place.
Members of the tourism industry from across Ireland will begin a targeted 2014 sales drive today as the first in our annual series of four custom-made Destination Ireland Workshops begin.
The CSO have today issued overseas travel figures for the period covering May to July 2013.
Up to sixty Dublin tourism businesses met this week to learn more about the Dublin Now Project, a new pilot project aimed at repositioning Dublin as a destination that will grow Dublin’s visitor base
How can strong imagery improve your online sales? Find out now by watching our latest web support webinar.
We are excited to present a brand new series of web tutorials to help you to promote your business on the internet starting this September.
22,000 people attended the second ever ‘Taste of Cavan’ food event this year which was supported under our Regional Festivals fund this year.
As part of a drive to have Ireland represented on the culinary world stage, Fáilte Ireland attended the MAD3 symposium in Copenhagen last weekend with Irish Chef Kevin Thornton, to spread the word about Ireland’s growing food tourism sector.
Twenty six of Ireland’s top hotel and restaurant owners and managers have recently graduated from our 2012/2013 Executive Development Management Programme after presenting their final projects in Trinity College Dublin.
Following a successful pilot last year, Tribes Alive, the theatrical walking tour of Galway’s Latin Quarter, returned this year for an extended run.
Our next webinar will take place on Wednesday, 28 August and will look at how tourism businesses can attract more customers using stong engaging imagery.
Readers of 'Conde Nast' travel magazine have voted Kilkenny as the 9th friendliest city in the world. Dublin was placed 12th with Cork coming in 20th. Only one other European city (Edinburgh at 18th) made the top 20.
A new service provider, SouthWestern, has been appointed to operate Fáilte Ireland’s National Quality Assurance Framework for both statutory and non-statutory listings which was previously operated by Tourism Accommodation Management Services (TAMS) and Tourism Standards Assessments Ltd., (TSA).
Fáilte Ireland today published an analysis which illustrated that the reduced rate of VAT for the hospitality sector, introduced by the Government in 2011, has contributed to an increase of 10,000 jobs amongst other benefits
Our listing of Ireland’s top visitor attractions was published this week with Guinness Storehouse topping the bill and retaining the top spot for a second year running.
Minister for Transport, Tourism and Sport Leo Varadkar launched a new mobile phone app for Fáilte Ireland’s Dubline project – a tourism trail through some of Dublin’s key landmarks.
The CSO have issued their Overseas Travel figures for the period covering April to June 2013. The statistics published contain details of visitor numbers to Ireland.
Our annual Get Out There, Adventure Tourism Conference is taking place this year in County Clare in September. The two day event will feature a workshop with top international tour operators.
The latest in our series of web support webinars is taking place on Wednesday July 31st at 11am and will look at how you can use creative writing to engage your ideal clients and motivate them to buy from you
The 2013 Discover Ireland Dublin Horse Show was formally launched today at the world famous RDS Showgrounds by Minister for Transport, Tourism & Sport Leo Varadkar.
Six new Dublin iWalk guides have been added to Visit Dublin’s popular series of themed audio guides and are now available
The Grow Dublin Taskforce (GDT), a forum established to focus on the marketing and branding of Dublin city and region is now up and running.
Fáilte Ireland has initiated a new project for Dublin aimed at attracting more visitors to the city and its surrounding areas.
Almost forty Dublin conference and business tourism operators targeted significant new UK business as they travelled to London for a high profile showcase – ‘Meet Dublin in London’.
We have just published our most comprehensive examination of what holidaymakers really think of Ireland and its regional destinations – the ‘Fáilte 360: Holidaymaker Survey 2012’.
Cork was showcased to influential overseas buyers at the recent UK City Fair 2013 in London.
Our Chief Executive, Shaun Quinn, comments on tourism performance for the first half of 2013.
An interactive presentation tool, which introduces the Wild Atlantic Way, is now available online which allowing people to see the route for themselves and all that is has to offer.
100 ambassadors have been selected as the pilot group to be the faces of the Wild Atlantic Way.
A new trade manual designed to assist overseas operators, catering for larger groups, to programme the driving route is now available.
As part of an international promotional drive to promote the Wild Atlantic Way, which will be open and ready for visitors next March has been announced.
Ireland welcomed over 81,000 visitors to Co. Kildare last weekend as the 2013 Irish Open took place in Carton House.
Do you know what gatherings are happening in your area and how you can get involved? Find out who’s gathering near you today.
Our monthly web support webinars are now scheduled for the rest of the year.
Local businesses in the Liberities/Thomas Street area came together to discover how they can enhance visitors’ experience along ‘the Dubline’
Eight new food providers have been selected to join our Food Tourism Network Development programme
A flame taken from the Eternal Flame at the graveside of President John F. Kennedy at Arlington National Cemetery arrived in Dublin Airport this week.
Local communities are promising visitors a spectacular festival of Golf as they launched the “Three Irish Open Towns” programme of events yesterday
An Taoiseach and the Meet in Ireland team are reminding professionals Ireland is the perfect destination to host any major conference.
The latest in our series of web support webinars looked at how tourism businesses can restore growth and financial stability to their businesses
Nominations for the 2013 Food Champions Programme are now open and we will be accepting nominations until Friday 14 June 2013.
The next webinar in our web support series will look at how Google Analytics can improve your online performance
We have published the long-list of 45 towns and villages from across the country that is being considered for the ‘2013 Tourism Towns Award’.
We met Loyd Grossman recently and asked him for his views on Irish food, culture and heritage.
We are holding three interactive workshops this June offering tourism businesses the opportunity to hear from experienced food tourism experts
According to new research the Irish hotel industry is looking forward to a period of renewed growth after a number of difficulty years.
Our latest webinar looks at what tools heritage sites and attractions can use to tell their story and enhance the overall quality of their visitor experience.
Following on from our 2012 food champions’ initiative, we will once again open nominations for the 2013 programme on Tuesday 4th June.
A new free audio guide for the recently developed Grand Tour Driving Route in Kildare and Wicklow is now available for visitors
A group of journalists from some of Switzerland’s top magazines and online media are currently in Ireland as part of a familiarisation visit to the Boyne Valley.
In preparation for the upcoming 2013 Irish Open businesses from across County Kildare headed to Killarney, where the 2011 Irish Open was held, on a fact-finding and learning mission.
As part of the lead-up to the Irish Open, Fáilte Ireland has developed a digital and social media campaign promoting the event and the wider golf experience available in Ireland.
Our National Quality Assurance Scheme for golf continues to go from strength to strength, with a 20% increase in numbers to the scheme since the last quarter of 2012.
During 2013, we will be making a number of improvements to our dedicated golf website www.discoverireland.ie/golf
If you missed our National Web Check Conference, you can access the presenetations here and find out about the new National Web Test initiative.
The first six months of 2013 will see 114 international business events take place in Ireland bringing a total of approximately 31,000 delegates with an overall estimated economic impact of €37 million.
This year, many golf clubs, hotels, restaurants and businesses in Ireland are now on board offering a variety of ‘tokens of appreciation’ to our overseas visitors this year known as Gathering Gestures
We are holding a webinar looking at the opportunities which exist for SMEs and how they can better access finance in the current climate.
You can find out about the latest food trends for 2013, and much more on the new food tourism section of www.failteireland.ie
We are excited to present a brand new series of digital marketing web tutorials for tourism businesses looking to use the online space to promote and sell their business.
New research reveals that the golf sector provides a total overseas spend of €202m for the Irish economy.
New research shows that the Gathering has significantly increased the number of overseas visitors for the St Patrick’s Day festival
This year’s National Web Check Digital Conference takes place in the Crowne Plaza Hotel, Dublin on the 21 May 2013.
According to the latest figures from the CSO visitor numbers to this State increased by 7.4 per cent for the first three months of the year
Our national tourism conference, Culture and Heritage Tourism....An Emerging Economic Engine?,’ is being held in Dublin Castle as part of Ireland's EU Presidency today.
The final route for the Wild Atlantic Way was unveiled today by Minister of State for Tourism & Sport
Almost 15,800 sales opportunities for destination Ireland were created at our largest travel trade show Meitheal which took place in the RDS, Dublin this week.
A number of fact-finding tours around Ireland were organised for overseas operators taking part in Meitheal this year
Visitors to Ireland are experiencing greater value for money and high satisfaction rates according to our latest figures.
Our annual industry/education research forum will take place in Fáilte Ireland’s Dublin office on Wednesday, 24th April 2013 and is open for tourism businesses to attend.
Building Ireland’s position as a major destination in the incentive travel sector, where companies reward employees with trips abroad, is a central focus for our Business Tourism Unit this year.
Travel writers from across the globe got a taste of all the great things to see and do along the West coast of Ireland as they were farmiliarised with our Wild Atlantic Islands last week.
Two of our food ambassadors, Jp McMahon and Pádraic Óg Gallagher are representing Ireland on the international stage at the esteemed Toronto Terroir
Heritage and tourism – who needs whom? This is one of the questions posed at this month’s Tourism Conference which takes place in Dublin Castle on the 25 April 2013.
Our new Discover Ireland Visitor Centre in Sligo was officially opened by Michael Ring, Minister for State for Tourism and Sport, today.
Our Dublin Convention Bureau has been awarded the Annual MICE Report Award for the Best City Convention Bureau in Europe 2013.
We have seen some good news for tourism this week as CSO figures show that overseas visitors to Ireland from December 2012 to February 2013 have increased by 2.3%.
Up to 100 sales pitches for Ireland were made in North America this month as part of a comprehensive programme of sales activity organised under our Sales Connect Programme.
The green carpet was well and truly rolled out for the world’s media on St. Patrick’s Day this year.
The latest webinar in our web supports series addressed this very issue yesterday looking at the latest and best social media tools available and asking how they can help Irish tourism businesses deliver better results for their social media strategy without taking up even more time.
Fáilte Ireland’s ‘Meet in Dublin’ video has been awarded third place in the City Tourism Category at the prestigious International Tourism Media Awards which took place in Berlin.
The last of these workshops will take place in Athlone on the 16th April from 9.30 – 4pm at the Radisson Blu Hotel and if you did not get a chance to attend the other workshops you are welcome to attend.
We are rolling out the ‘green carpet’ this weekend for a large international media contingent arriving to Dublin tomorrow for the St Patrick’s Day Parade.
To help tourism businesses operate more efficiently, a number of short two-hour workshops were recently delivered around the country.
Fáilte Ireland proposes to draft a scheme in accordance with Section 11 of the Official Languages Act 2003 and is seeking submissions from interested parties.
The seventh phase of the European Destinations of Excellence competition (EDEN) is now underway. This year’s theme of excellence is accessible tourism and we are now inviting entries to the competition.
We have just launched our new home holiday campaign emphasising the variety of festivals and events taking place during 2013 – the year of ‘The Gathering’.
Visitors can now download a new revamped Discover Ireland mobile app and access free WiFi to many of our tourist offices.
We held a series of ‘In Ireland’ workshops in the Greenhills Hotel Limerick recently. Here are some of the top tips from the day.
There’s a new driving route for counties Meath and Louth – the Boyne Valley Drive - taking in 22 historic sites and world renowned heritage along the way.
Galway’s restaurant sector gathered in the Twelve Hotel this week for our e-business master-class to get tips and advice on how to best showcase their product globally via online social media platforms.
Athlone castle isitor cCentre has been officially opened as a new €4.3million state-of-the-art, interactive visitor experience today.
Plans for Dublin in 2013, as well as selling the capital to Great Britain, were at the core of the Dublin tourism industry briefing which was held last week in the Croke Park Conference Centre.
Further dates have been added for our series of Great British workshops which are taking place across the country.
Businesses in Dublin, Kildare and Wexford have been hearing about the insights and learning’s from the GB Path to Growth report at Sales Connect workshops this week.
We are holding a three full day workshops that will help businesses in Cavan and Monaghan gain more business online.
The latest webinar in our series of web support videos looks at the new social media phenomenon Pinterest.
Over 100 of the world’s top conference organisers will arrive in Dublin later this week to attend the annual meeting of the IAPCO.
This month, we are kicking off a series of workshops aimed at helping tourism businesses put the insights and learning’s from the GB Path to Growth report into action.
Fáilte Ireland publishes Sales Connect GB – How You Can Win Business in the GB Market - all the latest research findings presented in a user friendly format.
The Gathering have introduced The Gathering Gesture – a new way tourism businesses can provide visitors with a token of appreciate, some added value and that feeling of being an extra special visitor in 2013.
Watch our latest web support webinar which looks at how tourism businesses can use LinkedIn to generate more corporate business.
The next topic in our web supports webinar series is how tourism businesses can use LinkedIn to generate business from the corporate sector.
Confidence in the Irish tourism industry about its prospects for the year ahead is at its highest levels since the current downturn began in 2007.
A new driving route linking top attractions in Kildare and Wicklow, The Grand Tour, has been launched today at Russborough House.
Portmagee has been announced as the first ever winner of Fáilte Ireland’s National Tourism Towns Award.
Our latest web support webinar – twitter for tourism – is now available to watch.
To help tourism businesses respond to the intelligence within the GB Path to Growth Report, and help them craft their own action plan we have published a series of online tools as part of our new Sale Connect – GB Toolkit.
As part of the Sales Connect – GB Toolkit, Fáilte Ireland has developed a 20 Simple Steps to Developing your GB Action Plan.
Today Fáilte Ireland has published the essential Sales Connect GB – Market Readiness Assessment Tool.
The next webinar in our web-check series will look at how tourism businesses can best use Twitter.
We are seeking the views of tourism businesses and members of local communities on the preferred route outlined for The Wild Atlantic Way
The Wild Atlantic Way is a five stage project and we are currently at stage two - the route identification stage.
Over 60 top overseas educational agents from thirteen countries came to Ireland recently to attend one Ireland’s largest English language workshop in The Radisson SAS in Galway.
The Gathering Ireland 2013, a year-long celebration of all things Irish, will kick off in style with the NYE Dublin Festival on the 31st of December 2012 and the 1st of January 2013, which was launched today.
TBEX, the biggest global meeting of Travel Bloggers, have chosen Ireland for their annual 2013 Conference.
We caught up with operators from France, Germany, Italy and Holland recently and asked them for their insights
The digital conference addressed the burning issue of how to get ahead in the online marketplace and offered insights on new online trends.
Some of Dublin’s top hotels and restaurants have recently graduated from Fáilte Ireland’s Departmental Management and Supervisory Programme.
An ambitious €5.5 million investment in a new “Medieval Mile” tourism project for Kilkenny was announced last week
Tourism businesses from across the country gathered in Limerick yesterday for Fáilte Ireland’s one day Web-Check Digital Conference.
The Tourism Recovery Taskforce yesterday published a significant new strategy to revitalise performance in the British market – GB Path to Growth.
GB Path to Growth outlines a new strategy for how Ireland can attract visitors from the Great British market.Here's what it's saying.
GB Path to Growth states Ireland needs to focus on immediate growth opportunities by identifying which of the segments of Great Britain offer the most potential for conversion in 2013 and 2014.
Our latest Tourism Barometer shows some promising signs of recovery in the industry during 2012
After a busy six weeks, the autumn sales blitz for the tourism industry came to a close this week as the final in a series of Destination Ireland workshops took place in Limerick.
Minister Varadkar marks the completion Cork landmark, Fota House, Arboretum & Gardens.
A group of top teaching professional golfers from golf clubs across Denmark, Finland, Iceland, Norway and Sweden have arrived in Ireland to play some of Dublin’s top links
a web conference for Fáilte Ireland approved Self Catering, Hostel and Caravan & Camping operators is taking place on Tuesday, 23rd October, at Galway’s Carlton Hotel.
Fáilte Ireland has developed a new toolkit to support the sector to attract additional cultural visitors to their business.
Don’t miss the second episode in a brand new RTE series, “The Gathering – Homeward Bound”, is on tonight at 7pm.
UK Coach Tour Operators share insights with Fáilte Ireland at the recent UK Coach and Group Tour Workshop.
Dublin Festival Season has been providing visitors to Dublin with a wide range of things to see and do this autumn.
Fáilte Ireland will hold a one day digital tourism conference offering businesses the opportunity to gain insights on new online trends at the Web-Check Digital Conference this November.
A group of top adventure providers from across the country are representing “Team Ireland” at the annual Adventure Travel World Summit in Switzerland this week.
Tourism businesses last week heard from Elizabeth Randall, Managing Director, STR Global at the latest breakfast seminar held by Fáilte Ireland.
A new DVD designed to attract more conferences to Dublin has been released online by Fáilte Ireland’s Dublin Convention Bureau (DCB).
Fáilte Ireland has developed a new tourism toolkit especially for people who own, manage and work at Ireland’s heritage sites.
A new web support webinar providing hints and tips on how you can use Google Adwords to attract business is now available to view on our YouTube channel, FáilteIrelandTV.
The latest Discover Ireland Autumn brochure, which includes 180 special offers, was officially launched last weekend.
As the autumn sales blitz continues, businesses had the opportunity to meet and sell to over 20 of Britain’s top coach tour operators.
The Dualway Group were the first coach operator in Europe to recive the coveted EFQM Recognised for Excellence Level 4 Award.
As part of our series of web supports, a web conference for B&B operators - “Optimise Your B&B Business on the Web” - was held at Galway’s Carlton Hotel this week.
This week we hosted the annual International Media Masters golf event in the North West.
Tourism industry members gathered recently at a Master-class event on ‘Making Food and Dining Trends Work for Your Business’ at the Brandon House Hotel in New Ross.
14 emerging food champions who were recently selected from across Ireland’s food sector.
The shortlist of ten top towns from across the country was announced today.
One of the largest initiatives for 2013, The Gathering Ireland 2013, is building steam as it prepares to launch on New Year’s Eve.
Ireland’s tourism industry will meet 200 of the world’s top tour operators over the next six weeks at Fáilte Ireland’s Destination Ireland workshops.
Businesses get a steer from Hotels.com President David Roche at latest industry breakfast meeting from Fáilte Ireland
Get marketing tips for Christmas by watching our latest web supports webinar
In an on-going effort to develop the Jackie Clarke Collection, the walled Victorian plot, surrounding the soon to be opened Jackie Clarke Museum in Ballina, has been transformed into an urban garden, which is now open to the public.
Fáilte Ireland is seeking nominations for emerging food champions with a resounding passion and belief in Irish food
The Gathering Ireland 2013 is proud to present the Emerald Isle Classic this week as the American Football clash between Navy and Notre Dame is set take place this Saturday, 1st September 2012.
The Merrion Square Innovation Project, which is being currently rolled out, could serve as a model for future tourism projects.
The first projects in Fáilte Ireland’s Interpretation and Animation initiative, “Sharing Our Stories”, were announced last week
The Lord Mayor of Dublin, Cllr Naoise Ó Muirí, will this evening launch a special exhibition of rare architectural drawings from the National Archives to mark the 250th anniversary of the creation of Merrion Square.
Fáilte Ireland has announced two new exciting living history tours through the historic hearts of medieval Galway City and Waterford City’s Viking Triangle.
To highlight the Irish cinema release of their new movie ‘Brave’, which opened in Irish cinemas earlier this month, Disney–Pixar initiated a national promotional campaign endorsing Connemara as a top tourism destination
A new brand for Ireland’s Caravan and Camping sector ‘Camping in Ireland - you’ll know when it’s real…’ has been established to promote and market the sector.
This autumn Fáilte Ireland is providing a range of web supports to our approved caravan and camping premises aimed at supporting them to optimise their web presence to improve their business.
In order to revitalise the caravan and camping experience nationally we have been focussing on marketing the sector to the domestic market in 2012.
Four roadshows specifically for the approved Caravan and Camping sector will take place on 4th & 5th September 2012 outlining Fáilte Ireland’s plans for the sector over the next 12 months.
Venue and dates for web conferences for Irish home sector
Dublin’s finest Georgian square celebrating its 250th anniversary.
Minister Ring Launches Discover Ireland Dublin Horse Show 2012 and New Guide for Equestrian Holidays
Pointers on how you can prepare for, and manage, Chinese visitors’ expectations.
46 towns from across the country have made the long-list for our inaugural Tourism Towns Award.
A recent workshop held at Druid's Glen Resort, Co. Wicklow attracts over 30 delegates representing quality assured Golf clubs.
Irish Home B&B operators can now apply for the ABLE award.
An exciting new approved Irish Bed and Breakfast development programme devised to support the B&B sector.
B&B Media and Promotions Update
Fáilte Ireland is delighted to introduce the new Irish Ancestry Seekers category for the B&B sector.
A new food trail has been recently launched on the Dingle Penninsula sees 44 local businesses committing to offering customers a menu which is made up of a minimum of 35% local ingredients.
The Gathering Community Meetings are continuing across the country, with meetings taking place in Leitrim, Cavan Town, Carlow and Meath.
A new national anti-litter campaign aimed at improving the tourism sector has been launched.
Fourteen European Convention Bureaux arrived in Dublin recently to attend the latest International Congress and Convention Association (ICCA) European workshop.
The Ladies Irish Open tees off at Killeen Castle on Friday the 3rd August, welcoming some of the world’s greatest golfers to Meath.
Festival season in Galway has been in full swing since the Volvo Ocean Race sailed into town on the 30th June.
The Sligo tourist office has moved from Temple Street to the GHQ Building at the top of O’Connell Street in the heart of Sligo town.
A new marketing drive, Western Region Tourism Marketing Programme, aimed at enticing our four key markets to the West and North West of Ireland was recently announced.
Highlights key areas that will boost tourism in Ireland.
The Irish Open made history this year by becoming the first regular European Tour event to sell out completely. Held this year in Portrush, the tournament was attended by large crowds and the local tourism sector has been using this opportunity to promote golf in the North West.
Fáilte Ireland has welcomed the Irish Tourism Industry Confederation (ITIC) report on capitalising Dublin’s potential after incorporating the former Dublin Tourism earlier this year.
New ways of using the internet to promote and market your business are emerging every day. With that in mind we are currently offering tourism businesses a chance to learn more about how they can enhance the e-capability of their business through a series of 30 minute webinars.
Adding a new dimension to the visitor experience in the South East, two new trails have been developed, making sure there is even more for visitors to see and do during the summer months.
The Gathering – a new initiative aimed at attracting Ireland’s 70m diaspora home in 2013 - has set in motion a schedule of community meetings which will take place across the country from June to October.
A number of Sense of Place workshops were held in Bray and Naas last week in a bit to reinvigorate the traditional Irish welcome offered to visitors to the area.
As part of our commitment to improving customers service, a number of changes and improvements have been made to the site - www.failteireland.ie
A series of 'Holiday Homes in Ireland' workshops unveiling the ‘New Vision’ strategy for self-catering in Ireland have begun this week.
Dublin received a welcome revenue boost last weekend as delegates for the 16th International Congress of Parkinson's Disease and Movement Disorders arrived in Dublin for the 5 day event.
Apply before the 22nd June 2012 for your national festivals and participative events funding.
Minister for Transport, Tourism and Sport Leo Varadkar announces a significant €4 million tourism development for Dublin.
First phase of a new tourism initiative for the west coast, including funding of €1.8 million is announced by Minister of State for Tourism & Sport.
Minister of State for Tourism and Sport, Michael Ring TD, launches 'A Season of Yeats,' a new exciting tourism initiative for Sligo.
New advertising campaign designed to recruit new conference ambassadors for Ireland launched and currently appearing in national newspapers.
GAA ticketing initiative, rolls out through Fáilte Ireland’s Discover Ireland Centres, to make the games more accessible to visitors.
An Taoiseach, Enda Kenny, officially launches The Gathering Ireland 2013Businesses, clubs and organisations from right across the country were urged to get involved in The Gathering Ireland 2013 today as it was officially launched by An Taoiseach, Enda Kenny and Tánaiste Eamon Gilmore.
The online application process for the National Festivals and Participative Events Programme 2013 opened today, Friday 11th May 2012.
Pictured at Fáilte Ireland’s Web Check Conference, held recently at the Radisson Blu St.
Catherine Fulvio of Ballyknocken House Doing Business with an Italian Tour Operator at Meitheal 2011 MEITHEAL 2012 – TUESDAY 17th & WEDNESDAY 18th APRIL Now in its 37th year, Meitheal is one of the most important dates in the Irish tourism calendar, allowing tourism businesses to showcase some of the most compelling and attractive experiences Ireland has to offer.
Celebrity Chef Rachel Allen launches Cool for Kids - Fun for Families GuideOne of Ireland’s favourite celebrity chefs, Rachel Allen, herself a Mum of three, has officially launched Fáilte Ireland’s ‘Cool for Kids, Fun for Family’ guide for Youghal, East Cork and West Waterford at Perks Entertainment Centre, Youghal.
Fiona Monaghan, Head of Operations, Fáilte Ireland West with colleagues and local business representatives pictured at the Volvo Activation WorkshopFáilte Ireland recently kicked off its “Your Volvo – Your Opportunity” mobilisation programme with a Quality, Value and Service Charter ahead of the Volvo Ocean Race finale event which starts in Galway on 30th June.
Prof Fergal O’Brien and Dr. Danny Kelly who are bidding for the World Biomechanical Engineering Congress in 2018.
Fáilte Ireland e-business conference will take place at the Clarion Hotel, Sligo on Tuesday 24th April Fáilte Ireland’s annual e-business conference event will take place at the Clarion Hotel, Sligo on Tuesday 24th April from 8.
Minister urges Donegal to seize an Opening!
Whether the sunny spell remains or not, there’s plenty to do in the North West this summer.
Minister for Transport, Tourism and Sport, Leo Varadkar TD presents the CIE Award for Excellence to Vikki Keys of Kee's Hotel, Stronorlar, Co.
Martina Bromley, Head of Operations, Fáilte Ireland North WestNew Head of OperationsMartina Bromley has been assigned as Head of Operations to lead the Fáilte Ireland team in the North West.
Dermot Walsh, M&D Bakery, Waterford, highlights the story of Waterford's Blaa to the Euro-toques Young Chef of the Year finalists.
Strokestown House in Co.
Fáilte Ireland has been asked by Minister Varadkar to carry out a scoping study into the establishment of a Diaspora Centre in Ireland.
Building on the Tidy Towns seal of approval, Fáilte Ireland has this year invited the top 100 Tidy Towns from 2011 to apply for the very first ‘Tourism Towns Award’ – a new scheme which has been developed to support Irish towns to enhance the visitor’s experience of their local area.
Minister of State for Tourism and Sport, Michael Ring, T.
Fáilte Ireland this week confirmed that Local Authorities along the western seaboard are on-board and happy to work with them this year on developing the Tourism Authority’s proposed new touring route stretching along the west coast of Ireland (from Donegal to Cork) called the ‘Wild Atlantic Way’.
The Cost of Doing Business The Regulatory Burden – What it means for youFáilte Ireland has just published its latest findings on the tourism sector – zeroing in on how the regulatory burden (those costs associated with state regulation and legislation) is impacting on the tourism industry.
International Media pictured at St.
Matti Reuter, from Hamburg, Germany, who trained at the Clarion Hotel in Sligo was awarded ‘Graduate of the Year 2011’ for his academic achievements and his contribution to the hotel over the past three years.
Fáilte Ireland has recently published a new guide – “Reducing Your Utility Costs in 2012” – to support tourism businesses to reduce one of their most significant overheads.
Fáilte Ireland’s Discover Ireland website has been chosen as Site of the Year 2011 award winner, by Kentico Software, one of the world’s leading web content management system providers.
Almost half of overseas holidaymakers came to Kerry for the scenery.
Pictured at the launch of the ‘New Vision in Action’ B&B development DVD at Farmleigh, were (l.
Make it easy to read: Keep your sentences simple and short and use paragraphs to break up the text. Read your text out loud to make sure it flows.
Pictured at the training course for marketing Interns in Dublin...
Leo Varadkar T.D., Minister for Transport, Tourism and Sport is pictured at Rossapenna Golf Club with Joan Crawford, Fáilte Ireland Client Services Manager and representatives of Donegal tourism industry.
A number of newly approved Bed & Breakfasts also received certificates today.
Fáilte Ireland is delighted to announce details of the additional Irish Home B&B Skills Development Programme workshops which will be taking place across the country from this Spring.
A new B&B development DVD telling the unique story of the Irish Home B&B through the eyes of the operators was also launched by Minister Ring, TD, last week at Farmleigh.
The tourism authority has been working closely with the B&B sector over the last few years to revitalise the sector.
What is Saorview? SAORVIEW is Ireland’s first free digital television service.
Pictured at the annual golf briefing in the Limerick Strand Hotel were (l-r) Dan Flinter, Chairman, Golf Forum, Tony Lenehan, Head of Golf/Industry Services, Pat Finn, Golf Union Ireland and Dennis Kane, Chairman, IGTOA.
A group of top international journalists from German, France, Belgium and Britain, together with Dutch fashion blogger, Michelle Helmigh, in Dublin last week on a specially tailored familiarisation trip entitled ‘Meet the Designers’.
Pictured at the culture workshop are (l-r) Tony Dawson, Failte Ireland, Bernie Byron, National Museum of Ireland – Country Life, Castlebar, Mayo, John O’Driscoll, Strokestown House & Famine Museum, Roscommon, Brian Quinn, Failte Ireland, Diarmuid Sutton, Trad on the Prom, Galway CityA number of cultural experts from across Ireland took part in Fáilte Ireland’s Cultural Insights Initiative recently.
With more and more visitors researching and booking their holidays on line DiscoverIreland.
A selection of Kilkenny chefs showcase the Blasta trail delights in Kilkenny.
Tourism businesses offering marketing Internships via JobBridge, the government’s National Internship Scheme, can now benefit from a number of supports from Fáilte Ireland including a new resource guide to steer them through the Internship process and a free five-day tourism marketing training programme for marketing Interns which focuses on understanding Ireland’s key overseas markets, what they are looking for, and how to market them effectively.
RTE’s popular series Tracks and Trails began last Sunday with RTE sports broadcaster Tracey Piggot showcasing the Tipperary Heritage Trail.
Businesses can now identify which essential selling skills they have and which they may need to develop using our quick assessment tool which makes up part of Fáilte Ireland’s suite of online business tools.
The Minister for Transport, Tourism and Sport, Leo Varadkar T.
With energy prices regularly increasing every business should be ensuring that they are managing their energy as efficiently as possible Green Hospitality, Ireland’s environmental authority, is running a series of Energy Management Master Classes in November & December for the hospitality sector – entry is free for Green Hospitality Members and €50 per person for non-members.
Fáilte Ireland is inviting General Managers and Executive Chefs to join us at a major food workshop and networking event this December which will explore how Irish food businesses can stand out from the crowd by enhancing the customers experience and increase profits.
Following the successful visit of her Majesty the Queen to Cork this summer, a number of key members of the local tourism industry travelled to Bristol last week to promote all that Cork has to offer.
The latest travel figures from the CSO for July to September 2011 show that over 5 million visitors came to Ireland in the first nine months of the year – an increase of 10% on the same period in 2010.
Pictured receiving their Optimus Awards were...
Pictured at the workshop were...
Michael Ring T.
Fiona Monaghan and Siobhan Reynolds, Fáilte Ireland; Ciaran Collins, Adventure Islands and Michael Ring T.
Following on from the success of the Irish Home B&B Skills Development Programme held earlier this year, Fáilte Ireland is delighted to announce details of the additional Irish Home B&B Skills Development Programme workshops which will be taking place across the country from this October.
The National Hygiene Partnership is now offering B&B owners the opportunity to complete their Essential Food Safety & Hygiene Skills (Level 1) online through their e-learning course.
Fáilte Ireland is pleased to announce the development of a new Irish Home B&B –New Vision in Action DVD to support the Irish Home B&B Skills Development Programme.
The B&B Categorisation or specialisation scheme is now up and running and being actively promoted as part of the Discover Ireland campaigns at home and overseas.
As part of the work being done by Fáilte Ireland to revitalize the Irish Bed and Breakfast experience nationally, we recently launched a domestic publicity campaign to highlighted the benefits of choosing an Irish Home B&B.
Minister for Transport, Tourism and Sport, Leo Varadkar TD, launches proposals for The Gathering at the Global Irish Economic Forum held in Dublin Castle.
Irish Ambassador to South Korea, Eamonn McKee and Fionnan Nestor from Fáilte Ireland meeting with teachers of English at the launch of the Ireland Scholarship programme in Seoul.
Irish tourism operators met and did business with a number of UK Group and Coach Tour Operators A group of twenty top UK coach and group tour operators recently met to discuss business for the year ahead, with over ninety members of the Irish tourism industry, at the British Coach and Group Tour Operators Workshop, in Johnstown House Hotel and Spa, Enfield, County Meath.
Tony Dawson, Fáilte Ireland’s Client Services Officer presents Rachel Raftery, General Manager of Raftery's Bar with their certificate of qualityRaftery’s Bar of Craughwell is amongst the first of Galway pubs to be assessed, and approved, under Fáilte Ireland’s national standards scheme for pubs – ‘Raising the Bar’.
The victorious European team celebrate securing a 15-13 win over the United States at Killeen Castle.
Fáilte Ireland and Ryanair have announced a joint promotion to encourage UK golfers to visit Ireland between 1st September and 7th November, with a ‘golf bags fly free’ offer which can save golfers £80 on a return flight.
Pictured today at Waterford Institute of Technology were
Fáilte Ireland has announced details of a campaign to promote a world-class series of culture, arts, theatre and music events taking place in Dublin during September and October as part of the new “Dublin Festival Season”.
The Minister of State with responsibility for Sports and Tourism, Mr.
Fáilte Irelandis kick-starting the 2012 tourism season with a number of workshops around the country for a number of leading International Coach Tour Operators.
From September 23rd until October 2nd this year, the “surfing capital of Ireland”, Bundoran, Co.
Minister for Transport, Tourism & Sport Leo Varadkar has this week launched new maps to help tourists and locals pinpoint visitor attractions and exciting events, showing everything from the Rock of Cashel to traditional music sessions.
Fáilte Ireland, last week announced details of a golf publicity campaign now in full swing for the Irish Open which takes place this week in Killarney.
Fáilte Ireland’s Business Tourism Unit has this week launched a Meet in Ireland Blog – www.
Last week Minister of State, Michael Ring, TD, Fáilte Ireland CEO, Shaun Quinn and Michael Duffy, RDS launched the 2011 Discover Ireland Dublin Horse Show at the world famous RDS Showgrounds.
Fáilte Ireland has launched a new National Traineeship in Professional Cookery designed to support the jobs initiative announced by the Government earlier this year.
Last week Waterford City welcomed thousands of visitors and a global audience of millions as an international fleet of up to 50 Tall Ships gathered for the start of the Tall Ships Races 2011.
Fáilte Ireland is urging all businesses in the tourism industry to pass on to customers the new VAT reduction which came into effect recently.
The Minister of State with responsibility for Tourism and Sport, Mr Michael Ring TD, last week announced that the annual Fáilte Ireland Adventure and Activity Forum will be held in Westport on 3rd – 4th November.
The Newport to Mulranny section of the Great Western Greenway, Co.
In an effort to make experiencing authentic traditional music more accessible to visitors, Fáilte Ireland has just completed collating a comprehensive list of traditional Irish music, song and dance events taking place in across the country.
As part of our role as the National Tourism Development Authority, Fáilte Ireland has begun a comprehensive review of the Irish self catering sector in order to guide the development of future business plans and to strengthen and enhance the sectors longer term sustainability.
Chairman of the Irish Self Catering Federation, John O’Connell, launches letsgoselfcatering.
The Irish Open returns to Killarney this July 28th – 31st with a line-up that is sure to draw crowds to the region.
Ireland welcomed some of the world’s top travel writers to Dublin last week as they attended the 2011 Travel Classics International Writers Conference, an exciting boutique networking conference, which was held in The Conrad Hotel, Dublin.
Fáilte Ireland have just announced that both domestic and overseas visitors can now buy tickets for gaelic football and hurling matches from local tourist information offices around the country.
Fáilte Ireland has just released the findings of the Tourism Barometer for January to May 2011 which shows that half of all tourism operators believe their business performance will rise this year.
Fáiilte Ireland, in conjunction with Good Food Ireland and Tourism Ireland, has launched a new competition on the prestigious US “foodie” website Foodspotting.
New walking route for Donegal, the McSwynes Gun Loop in Dunfanaghy, and a new walks scheme for Horn Head, Dunfanaghy, were recently launched by Minister for State at the Department of Community, Equality and Gaeltacht Affairs, Dinny McGinley TD.
The local Steering Group for the Solheim Cup metting at Trim Castle recently.
Minister for State, Michael Ring TD and Joan Crawford and Martina Bromley, Failte Ireland North West welcome visitors to Donegal LiveFollowing on from its success last year, Donegal Live took place in the Iveagh Gardens on 22nd of May 2011.
Her Majesty Queen Elizabeth II and His Royal Highness The Duke of Edinburgh pictured in the Gravity Bar at the Guinness Storehouse DublinMinister for Transport, Tourism & Sport Leo Varadkar revealed last week that at least €298 million worth of publicity for Ireland was generated following the recent visits of Queen Elizabeth II and President Obama to Ireland.
Minister for Transport, Tourism and Sport, Leo Varadkar TD and Failte Ireland CEO Shaun Quinn launch domestic holiday package at Heuston StationFollowing the visits of Queen Elizabeth II and President Obama to Ireland last week, a major domestic tourism package was launched by Minister for Transport, Tourism and Sport Leo Varadkar and his colleagues, Ministers of State Michael Ring and Alan Kelly to promote home holidays in Ireland.
President and Michelle Obama enjoy a truly unique Irish experience on their recent trip to IrelandOllie Hayes Pub is leading the way for quality and standards as it became one the first premises to be assessed, and approved, under Fáilte Ireland’s new national standards scheme for pubs, Raising the Bar.
At the recent Golf Industry Briefing in the K-Club Keith McCormack, Head of Golf & Business Tourism Fáilte Ireland with Dan Flinter, Chairman of the Golf Forum with members of the Irish golf trade.
Irish trade and tour operators at the IAGTO International Golf Buyers Workshop pictured with Martina Bromley, Fáilte Ireland, North West, at Harvey’s Point Hotel, Donegal.
As part of Failte Ireland’s commitment to driving competitiveness in Irish golf, the Golf Club approval scheme is proving very successful and will continue into 2011.
The International Golf Travel Market (IGTM) will be taking place in Belek, Turkey 14th -17th November 2011.
Fáilte Ireland’s ongoing Discover Ireland home holiday campaign runs a number of promotions are being run throughout the year on national and regional TV, radio, print and online media.
Minister of State for Tourism and Transport, Michael Ring T.
Minister for Transport, Tourism and Spork, Leo Varadkar, T.
Pictured at the Look to the event are (l-r) Kevin Moriarty, Fáilte Ireland; Siobhan Geoghegan, County Wicklow Partnership; Gay Byrne; Eoin Doyle, Brooklodge Hotel and Wells Spa.
DiscoverIreland.ie has just launched a dynamic new campaign called Talk for Ireland
Over 30 top American and Canadian travel agents arrived in Galway this week to meet with over 100 members of the Irish tourism trade and discuss business opportunities for the season ahead and looking beyond into 2012.
Fáilte Ireland last week announced the three Irish finalists of this year’s “European Destination of Excellence” (EDEN) competition – an EU-wide competition to encourage a more environmentally friendly form of tourism development.
The IAGTO (The International Association of Golf Tour Operators), one of the world’s top golf trade organisations, arrived in Donegal last week to learn first-hand from Irish golf industry members and Fáilte Ireland representatives what Ireland has to offer the overseas golfer.
Ireland will be included in the International Appalachian Trail (IAT) – an extension of the world renowned and globally popular walking route, the Appalachian Trail, which stretches from Georgia to Maine and welcomes an estimate 2.
Pictured at the conference are (l-r) Garrett Fennell, Public Affairs Ireland, Minister for Education & Skills, Ruairí Quinn TD, and Fionnan Nestor, Fáilte Ireland Student numbers and revenue generated from the English language market increased in 2010 – this was the message delivered to delegates by Fáilte Ireland at a recent conference held by Public Affairs Ireland entitled “Challenge and Change, the future for the business of English Language”.
Some of Ireland’s finest walking routes have been highlighted in a new book by Christopher Sommerville, one of the UK’s best known travel writers.
The Green Hospitality Programme (GHP) is running a series of FREE workshops around Ireland during April and May for Green Hospitality members and anyone interested in becoming involved in the Green Hospitality Programme.
Fáilte Ireland’s Business Tourism team met with 170 members of the business tourism industry this week to discuss their 2011 plans and outlined how they can assist the Irish Trade in hosting international association conferences, meetings and incentive trips in Ireland.
One of the key messages delivered at this year’s regional tourism briefings was that 2011 would be the year that tourism would improve, with prospects hinging very much on the performance of our overseas markets and the significant potential to be found within business tourism, festivals and events.
Building on the success of Fáilte Ireland’s 2010 Tourism Marketing Network, and due to huge demand from the tourism industry, Fáilte Ireland is running another tourism marketing network programme in 2011.
Irish tourism businesses can now assess their selling skills by using a new self assessment tool available on Fáilte Ireland’s business tools website www.
Ireland’s first National Pub Accreditation scheme aimed at ensuring quality Irish pubs are recognised and promoted both at home and abroad is now available to all pubs and licensed premises in Ireland.
Shaun Quinn, CEO, Fáilte Ireland outlines Fáilte Ireland's priorities for 2011To support the Irish tourism industry to trade as best they can in the year ahead Fáilte Ireland plans to focus its investment support in the following key areas: • Driving demand on the home holiday market – through a €4m 40-week intensive marketing campaign using a mixture of innovative marketing and an exciting mix of festivals, events and offers , Fáilte Ireland will continue to leverage all potential demand within the domestic market to create additional tourism activity, revenue and jobs; • Expanding its business support network (by 50%) to more tourism businesses around the country.
Looking towards 2011 and the prospects of the tourism industry for 2011 Fáilte Ireland’s CEO, Shaun Quinn, emphasised that the performance of the year ahead will hinge on our overseas markets as the home market has effectively peaked.
Chairman for Fáilte Ireland, Redmond O Donoghue reflects on Irish tourism in 2010 at Fáilte Ireland's End of Season Review and Outlook for 2011With overseas visitor numbers falling back to 1998 levels in 2010 this year was undoubtedly the toughest season the Irish tourism industry has experiences in over a decade.
The North West scored a ‘hole in one’ at the International Association of Golf Tour Operators (IAGTO) recent awards ceremony in Valencia, when the North & West Coast Links Golf (N&WCL) won the prestigious title of ‘European Golf Destination of the Year 2011’.
Pictured at Fáilte Ireland’s National Tourism Conference in the Convention Centre Dublin were (l.
For outdoor activity operators and accommodation providers offering outdoor activity holidays Fáilte Ireland is introducing a new outdoor education programme – Leave No Trace early in the New Year.
Mary Ryan, winner of the Euro-toques Young Chef of the Year receiving her Fáilte Ireland scholarship certificate from Tony Lenehan, our Head of Food, Hospitality and StandardsLimerick Chef Mary Ryan has won the 2010 Euro-toques Young Chef of the Year award.
Pictured at the recent Festivals & Events workshop: Survive and Thrive, organised by Fáilte Ireland were (l.
Pictured at the Cultural Tourism Seminar in Farmleigh, Dublin were...
Three new looped walking routes for Carlingford, Co.
Neil Tanner shows off his handpainted chefs jacket – part of his prize at the International Students Tapas Contest Neil Tanner, a recent graduate of Fáilte reland’s 16 week Culinary Skills programme, has returned to Ireland having just beaten students from some of the world’s leading culinary skills academy’s in The International School of Culinary Arts International Tapas Contest for Students which was held in Valladolid, Spain this month.
Pictured at the launch of the Boyne Valley Initiative were Martina O’Dwyer, Fáilte Ireland, Joan Martin, Deputy Manager, County Louth; Lynn Williams, Paul Keeley, Director Enterprise Support, Fáilte Ireland; David Byrne, Noel Dempsey, T.
Pictured at the New and Developing Markets workshop last week, where almost 90 tourism enterprises met and did business with forty six top travel agents from China, Eastern Europe, India and Gulf Co-operation Council (GCC) were (l-r) Lisa Curran, Deanshill Self Catering; Laura Hanly, Visitor and Trade Engagement, Fáilte Ireland, Augestine Baretto, Mercury Travels Ltd, India, Rika Hiroshipa, Japan Ireland Travel and Michelle McDonnell, Raddison Blu Royal Hotel, Dublin.
This November Fáilte Ireland is introducing a new Tourism Marketing Network offering tourism businesses the chance to learn about new developments and trends in marketing and how they can implement them into their business.
Fáilte Ireland has just published new guidelines helping the towns of Ireland make the best use of their historic and cultural assets and maximize their towns tourism potential and encourage visitors to stay longer and spend more.
Attendees also got the opportunity to hear about the range of business supports available to them locally from Fáilte Ireland to ensure they are fully equipped to take advantage
Failte North West Forum‘Fáilte North West’ met this week to begin providing a renewed focusand direction for tourism growth in the North West ‘Fáilte NorthWest’ the new tourism forum responsible for spearheading and overseeing a new three-year development plan for tourism in the north west region, met this week for their inaugural meeting in Harvey’s Point Hotel.
Donegal County CampaignIn partnership with Donegal County Council, Donegal Branch of the Irish Hotels Federation, Udaras na Gaeltachta and Donegal Tourism a media campaign of €225k was implemented for Donegal this year.
Sligo PartnershipWith a value of €72,000 Sligo Partnership consisting of our partners Sligo County Council and Sligo Borough Council was rolled out in 2010.
A new Tourism Standards Assessments Agency(TSA) has been appointed by Failte Ireland to undertake quality assurance assessments for B&B propertiesThe B&B Classification SchemeOriginal minimum standards for approval have not changed.
Co Sligo Golf Club2010 saw Fáilte Ireland in the North West team up with three of Sligo’s premier links courses, Sligo Golf Club at Rosses Point, Strandhill Golf Club and Enniscrone Golf Club, to launch a new Sligo Links Golf Pass, enabling golfers and visitors to the region to play all three courses for a new great value rate.
A new Tourism Standards Assessments Agency (TSA) has been appointed by Failte Ireland to undertake quality assurance assessments for individual self catering properties.
Award Winning LeitrimThe Leitrim partnership has concentrated on getting a very high national profile for Leitrim based on lots of things to do and see in Leitrim but also using the hook of the European Gold Medal Entente Florale Award which Carrick on Shannon successfully achieved this summer.
Almost 30 top European coach tour buyers were in Waterford last week to meet with over 70 members of the Irish tourism trade and discuss business opportunities for the 2011 season.
Live televised finals will take place in Spain this November Neil Turner, former Fáilte Ireland Culinary Skills student, will represent Ireland and Fáilte Ireland’s Dublin Training Centre when he travels to Spain to compete in the 2nd annual International student tapas competition this November.
Our natural environment offers a real opportunity to develop Irish tourismHow can we make more of our natural heritage – our wildlife, landscape, flora and waters – for visitors? This is a key question for Irish tourism, and to bring natural heritage to the forefront of tourism in a manner which encourages awareness and sustainability, Fáilte Ireland’s Leisure Insights and Innovation team is looking across tourism activities and channels to find ways which will provide our tourism industry with opportunities to integrate our natural heritage into their tourism offerings.
Earlier this month up to 15,000 people celebrated Ireland’s wonderful variety of trails on National Trails Day which took place this year on Sunday 3rd October 2010.
Fáilte Ireland, in association with the Hospitality Management Skillnet, is hosting a series of practical, interactive breakfast seminars this November and December.
Donegal businesses to target Scotland promotion Pictured above are (l-r) Martina Bromley, Máire Áine Gardiner, Joan Crawford, Fáilte Ireland, Minister for Tourism, Culture and Sport, Mary Hanafin, TD and Marguerite Howley Castlemurray who was recently appointed to the Fáilte Ireland Authority.
Pictured at the launch of Google Street View (l-r) are John Concannon, Director Market Development, Fáilte Ireland and John Herlihy, Vice President, GoogleFáilte Ireland welcomed the arrival of Google Street View to Ireland as it was launched by the Minister for Tourism, Culture and Sport, Mary Hanafin T.
This year, with the support of Fáilte Ireland, a tourism focused exhibition called the Tourism Village will take place at the Coach and Bus Show in the RDS on the 19th – 20th November.
Doing Business - pictures l-r at the Meet in Ireland Workshop are Marina Finn, Abbey Conference and Corporate Tours; Carsten Schroder, S-Squared, Germany; Nicola Meenan, Trinity College Dublin; Keith McCormack, Fáilte Ireland; and Marie Collins, Doonbeg Golf ClubFáilte Ireland last week welcomed the opening of the Convention Centre Dublin (CCD) as it hosted a very successful Meet in Ireland 2010 programme which saw 120 top international business tourism buyers meet, and do business with, Irish trade.
With as many as one in two Irish adults intending to take a holiday or short break at home over the next 12 months, Fáilte Ireland has teamed up with Iarnród Éireann to launch our autumn Discover Ireland Campaign.
Hospitality Management Skillnet and Fáilte Ireland will hold the fourth Annual People Management Conference which will take place in the Royal Marine Hotel, Dun Laoghaire this Wednesday, 15th September.
Trainee Manager Development Programme Graduates 1989 Fáilte Ireland’s Trainee Manager Development programme is celebrating its 21st year this October and to celebrate this achievement Failte Ireland is planning a reunion for all graduates from the programme in Clontarf Castle Hotel on Thursday 21st October.
“Dublin’s Calling” - Pictured at the launch of the Discover Dublin Campaign are Conor Philips (aged 6) from Rathfarnham and Sophie Kirwan (aged 7) from Swords along with Kevin Moriarty of Fáilte Ireland.
A real team effort – pictured at the 3 Irish Open is Minister for Tourism, Culture and Sport, Mary Hanafin TD, with the Fáilte Ireland team.
Walking in Ireland is one of the top activities enjoyed by holidaymakers with over 1.
The Green Hospitality Programme is continuing its 2010 Workshop series during July, August and September and is inviting interested hospitality businesses to attend to find out how easy it is to become more efficient and reduce costs and also achieve a recognised environmental award.
Pictured launching the campaign are (l-r) Eddie Breen, Wexford County Manager; Gary Breen, Fáilte Ireland and Colm Neville, Riverside Hotel Enniscorthy.
Fáilte Ireland has joined forces with other partners, including Coillte and the National Trails Office, to support a new five part series for RTE called ‘Tracks and Trails’.
A new Tourism Standards Assessments (TSA) has been appointed to undertake a range of existing quality assurance assessments for Fáilte Ireland from July 1st 2010.
Pictured at the Fáilte Ireland Optimus Awards ceremony were
“Sustainability is increasingly becoming a key criterion for the location selection of meetings and international conferences” according to Keith McCormack, Head of Business Tourism at Fáilte Ireland, who discussed this topic in detail at the recent ‘Destination Dublin – How sustainability can sell the city’ conference last week.
Fáilte Ireland South West is inviting local businesses in Killarney to join its newest initiative, the Irish Open Quality Charter, just in time for the long awaited 3 Irish Open which arrives in Killarney on 29th July.
More than 120 members of the tourism industry listened to invaluable advice from a panel of internet experts when they attended a recent Web-Check Conference “Routes to Market in an Online World” in Galway.
We will shortly be introducing a series of dedicated training courses and business supports for Bed and Breakfasts.
Our Sector Liaison & Planning team are working with local development companies to support the Bed and Breakfast industry and provide opportunities for you to improve your business at minimum cost.
As part of the work being done by Fáilte Ireland to revitalise Irish Bed and Breakfasts, we have, this week, launched a new domestic publicity campaign which will highlight the new B&B classification scheme that was launched earlier this year.
Pictured at Kileen Castle are Roddy Carr, Twenty Eleven, Rebecca Coakley, Team Ireland, Redmond O'Donoghue, Chairman of Fáilte Ireland and Keith McCormack, Head of Golf, Failte Ireland The AIB Ladies Irish Open, which is being sponsored by Fáilte Ireland, has attracted the strongest field of women professional golfers in its history to Killeen Castle this August 6-8th.
A group of 55 South Kerry tourism businesses have become the first in Ireland to be certified under the Green Tourism Business Scheme.
Fáilte Ireland has recently launched a new Business Tourism Website www.
Minister for Tourism, Sport and Culture, Mary Hanafin, TD, Shaun Quinn, CEO Fáilte Ireland and John Concannon, Director of Market Development launch Fáilte Ireland's Summer Home Holiday at Bloom Minister for Tourism, Culture and Sport, Mary Hanafin TD last week launched our Summer Home Holiday campaign at Bloom Garden Festival in the Phoenix Park.
Minister for Tourism, Sport and Culture, Mary Hanafin, TD, Shaun Quinn, CEO Fáilte Ireland and John Concannon, Director of Market Development launch Fáilte Ireland's Summer Home Holiday at Bloom Minister for Tourism, Culture and Sport, Mary Hanafin TD last week launched our Summer Home Holiday campaign at Bloom Garden Festival in the Phoenix Park.
Here comes the Summer - Harry Thomas knows where he is holidaying this year! According to recent independent research carried out for Fáilte Ireland as many as eight out of ten families may take a holiday at home this year.
Fáilte Ireland has designed a new Restaurant Operations Management programme which gets underway in participating Institutes of Technology this September.
Loop Head Crowned Ireland’s European Destination of Excellence 2010 Loop Head in Co.
The Minister for Tourism, Culture and Sport, Mary Hanafin TD, last week announced details of a new €200,000 advertising campaign encouraging Irish people to holiday in Kerry.
The next Fáilte Ireland Web Check Conference is taking place on Tuesday, 15th June, in the Clayton Hotel, Galway and tourism businesses can register to attend FREE of CHARGE.
Over 100 overseas tour operators from 20 countries came to Dublin this week to meet and do business with Irish tourism businesses at Meitheal, Ireland’s biggest tourism trade fair.
Over 1000 hotels, B&B’s and tourism operators have signed up to the new Visitor Charter established by Fáilte Ireland.
Last week 23 senior managers from hotels in Ireland graduated from Fáilte Ireland’s Marketing Management in Action programme which began last November.
Padraig Harrington was today unveiled as Ireland’s new face for golf tourism.
As part of his role as Golf Ambassador Padraig Harrington, three times Major winner, will be promoting the new Golf Ireland brand Time to Play which has been developed by the Golf forum to develop a clear and unique global positioning for Golf Ireland that will communicate to visitors why golfers should choose Ireland over its competitors.
Tourism businesses can now achieve a Cornel University certificate in food service management in their own time and at their own pace through Fáilte Ireland’s eCornell programmes.
How Sharing Your Story Can Improve Visitors Experiences Ireland’s culture and heritage is consistently cited as one of the main reasons driving visitors to come to Ireland and is a key element of their experience while they’re here.
Pictured at the launch of the Environmental Guidelines for Riding Establishments were (l.
Fáilte Ireland recently held a number of Festival Workshops around the country aimed at supporting tourism enterprises to build the festivals and plan for the future.
Fáilte Ireland approved self catering accommodation providers can now update their property listings on the Discover Ireland websites online by using our online listing tool – www.
With almost seven out of ten people researching and choosing their holidays online, it makes good sense to keep your online listings up to date and as interesting and appealing to visitors as possible.
Be part of the Discover Ireland Special Offers Campaign 2010Fáilte Ireland’s print and online special offers campaign for 2010 was recently kicked off with the first of four Discover Ireland Special Offer Supplements recently being distributed to over 1.
Throughout the year we will once again be working with local businesses in the Donegal area through a variety of support services as well as industry initiatives including the Walkers Welcome in Donegal
A new advertising campaign for Donegal designed to encourage Irish people to holiday in Donegal this year will air on national television on 10th May 2010.
Donegal natives living in Dublin to Showcase the County Donegal Live, an exciting new initiative designed to boost tourism throughout Donegal has been recently launched.
Fáilte Ireland in the North West is offering a variety of training and workshops to tourism enterprises in the region throughout April and May.
Pictured at the recent Business Tourism Industry Meeting in the RDS (l-r) are • Derek Wallace, Wallace Travel Group; David Boyce, Tourism Ireland; Peter Malone, Chairperson Business Tourism Forum; Miriam Kennedy, Dublin Convention Bureau and Keith McCormack, Fáilte Ireland.
New Tourism Research Project wants to hear from you
Fáilte Ireland Visitor Attitudes Survey Now AvailableFáilte Ireland has published its 2009 Visitor Attitudes Survey which, once more, highlights very high levels of satisfaction among visitors to Ireland – with 98% of visitors saying that they would recommend a holiday in Ireland to family and friends.
Fáilte Ireland met with the Golf Industry in Carton house last week to award 32 golf clubs recently assessed and approved under the new National Standards Framework for Golf Clubs.
A Golf Industry Briefing was held by Fáilte Ireland on Tuesday, 9 March at Carton House to introduce the new Golf Ireland Brand – Time to Play – and to update the industry on the activity of the Golf Forum, chaired by Mr.
Guided by the inputs received from the industry, the Golf Forum has focused its work on four interconnected topics in the past year:The development of a unique brand for the Irish golf product for the home and international markets;The development of an enhanced e-business model for the sector;The introduction of a Quality and Standards system for Irish golf clubs and; The commencement of an enhanced selling effort in the GB (Great Britain) market.
Welcome to the latest edition of Fáilte Ireland’s golf industry newsletter – Golf Update.
A Golf Industry Briefing was recently held by Fáilte Ireland in Carton House, Co.
A free rail scheme, developed by Fáilte Ireland in conjunction with Iarnród Éireann, has been finalised and now is available for all over 66s visiting Ireland.
Fáilte Ireland is inviting hotels to participate in our national hotel review survey which monitors the overall performance of Irish hotels throughout the country.
Fáilte Ireland has recently launched a new business tools website
Volvo Ocean Race Sails Back To Port in 2012
To coincide with the launch of the 2010 Discover Ireland advertising campaign, Fáilte Ireland’s recently established Food & Hospitality Innovation Division, have just launched their new food pages on www.
Places are still available for Fáilte Ireland’s Social Media e-Symposium which is being held in the Clarion Hotel, Sligo on the 24th March 2010.
Fáilte Ireland’s biggest ever advertising campaign kicked off last week to promote holidaying at home to the Irish market this year.
The latest guide to Fáilte Ireland services in 2010 is now available to download from www.
Anne Marie Mee of Newcastle West, Limerick receives Graduate of the Year Award at the recent Fáilte Ireland Trainee Management Development Graduation Twenty one trainee managers recently graduated from Fáilte Ireland’s Trainee Manager Development Programme (TMDP).
Colm Breheny, Fáilte Ireland, presents Maria Ruddy of Clew Bay Hotel with the hotels prize as overall winner of the Tourism Business Challenge Awards The Clew Bay Hotel was recently chosen as overall winners from nine finalists at the Fáilte Ireland Tourism Business Challenge Awards which were held last week.
“]Pictured at the recent Fáilte Ireland B&B Workshop which was held in Athlone were (l.
Fáilte Ireland has partnered with Cornell University to offer a new series of comprehensive online courses to tourism business owners, managers and staff.
Fostering a Culture of Innovation in Irish Tourism: Eight Case Studies Following a review of innovation in Irish tourism, a series of workshops were conducted within Fáilte Ireland and with tourism entrepreneurs to learn from their experiences of innovation.
John Concannon, Director of Market Development launches Fáilte Ireland’s brand new advertising campaign to promote holidaying at home with Ellie and Louise McNamara of “Heathers” whos track Remember When is the featured soundtrack of the campaign.
The B&B Implementation Group (l-r): Edmond Hickey, Family Homes of Ireland, Brian O'Carroll, Ely House B&B, Bernadette Freyne, B&B Ireland, Tony Lenehan, Head of Food, Hospitality & Standards, Fáilte Ireland, Mairéad Lavery , Chairperson B&B Implementation Group, Michael Hanly, B&B Ireland, Tracey Coughlan, Manager, Sector Liason & Planning, Fáilte Ireland, Mark Sobczyk, Brand Engine LtdFollowing its establishment in May 2009, the B&B Implementation Group, chaired by Ms.
Fáilte Ireland invites you to attend Fáilte Ireland would like to invite all Bed and Breakfast operators to attend one of a series of upcoming workshops on a new strategy for the bed and breakfast sector which was developed by the Bed and Breakfast Implementation Group.
As part of the work of the Bed and Breakfast Implementation Group a new classification scheme for the bed and breakfast sector has been developed by Fáilte Ireland.
Fáilte Ireland’s new Categorisation Scheme One recommendation from the Bed and Breakfast implementation group was the introduction of a new voluntary classification scheme to give B&B operators the opportunity to showcase their areas of specialisation to consumers.
Pictured above with their award are Sinead Marron and Nicola Kinnerk, Fota Island Hotel and Spa; Jennifer Churchward, Fáilte Ireland; Dr Anu and Michelle Moloney, Kingsley Hotel Cork.
Fáilte Ireland has recently launched the Official Ireland Golf Guide 2010.
Participants of the Fáilte Ireland Executive Leadership programme celebrated their graduation recently at the Westbury Hotel where they received their certificates in Executive Leadership, which are accredited by Cornell University, New York.
Pictured at the WebCheck Challenge Awards Collecting their Award are Mary Powell and Nicholas Ryan from Cromleach Lodge Rounding off 2009 Fáilte Ireland’s e-Business initiative held the Web Check Challenge Awards in December which saw Nicholas Ryan, General Manager and Mary Powell, Marketing Manager of the Cromleach Lodge, pick up €6,000 worth of business supports.
At this year’s End of Season Review and Outlook Shaun Quinn, CEO, Fáilte Ireland, shared information from its latest Tourism Barometer as well as information on Fáilte Ireland’s prospects and priorities for 2010.
2009 was a difficult year for tourism with economic conditions in our key markets and the weakness of the dollar and sterling contributing to a drop in numbers and revenue from Britain and North America.
Fáilte Ireland holds 2009 End of Season Review and OutlookCEO, Shaun Quinn outlining Fáilte Ireland's Review 2009 and Outlook 2010Fáilte Ireland today held their 2009 End of Season Review today sharing information on the latest Fáilte Ireland Tourism Barometer which reveals that Irish Tourism is relatively more optimistic about its prospects for 2010.
CEO, Shaun Quinn, outlines Fáilte Irelands Prospects for 2010During 2009, events and festivals proved to be the one constant bright spot in tourism – driving revenue and visitor numbers wherever they took place.
Innovation in Menu Development and Food OfferingsOver 150 Dublin Publicans and their chefs gathered in the Westin Hotel Dublin, to participate in a Menu Development Workshop developed by Fáilte Ireland, in partnership with the Licensed Vintners Association, recently.
A report launched by Irish Tourist Industry Confederation (ITIC) today revealed that the domestic holiday market, which is worth €1.
As part of our ongoing commitment to supporting education and skills training in hospitality, Fáilte Ireland funds the network of Institutes of Technology around Ireland to participate in the series of competitions held at the Association of European Hotels Schools (AEHT) annual conference.
Michael Brady, Regional Tourism Development Officer welcomes German tour operators to Avoca Handweavers in the picturesque village of Avoca 700 DERTOUR travel agents from one of Germany’s largest tour operators with a €1.
Fáilte Ireland has recently launched Minimum Standards Guidelines for Golf enabling golf courses throughout Ireland to achieve a national quality assurance certification.
Fáilte Ireland and a representative from the working group presented at four regional meetings to bring the golf industry up to date on the Working Group’s e-Business plan.
Visitors have become more active!Almost one million overseas visitors engaged in activities such as walking, cycling, equestrian pursuits and water based activities in Ireland in 2008.
According to Tony Wheeler of The Lonely Planet:“Adventure and activity based travel is one of the fastest growing areas of the travel industry today and it’s a field where Ireland is perfectly placed to play a major part.
For those of you who have not yet had the opportunity to read it, The Report of the Tourism Renewal Group, which was launched last month, is available to download on the Fáilte Ireland website and from www.
The series is a “good practice” reference guide that will assist employers in ensuring they have the right practices and records in place to demonstrate their businesses compliance in all areas of Employment Law.
A series of FREE Employment Law Case Studies and Guides has been recently developed by Fáilte Ireland to support tourism businesses in their efforts to demonstrate compliance under employment law.
Minimum Standard Guidelines set out by the Quality and Assurance Working Group were successfully piloted in 18 golf courses throughout the country during July and August of this year and feedback from the clubs involved was very positive.
We are delighted to announce that the Azalea Group (based in the UK) has been appointed to undertake the role of UK Sales Development.
The handover to Ireland as the next venue of the Solheim Cup in 2011 took place in Chicago in August and Ireland had a big promotional presence at this year’s event.
Finding Adventure at your Fingertips Fáilte Ireland has recently launched a new and improved adventure website www.
First Ever Adventure & Activity Forum Tourism businesses are invited to attend Fáilte Ireland’s first ever Get Out There Adventure and Activity Tourism Forum which will be held in the Galway Bay Hotel this November 4th and 5th.
Fáilte Ireland is holding a number of workshops, which have been specifically tailored for tourism providers on the islands, in the coming weeks.
Fáilte Ireland together with the Heritage Council has recently published a report investigating how climate change might impact the heritage of our coastline and inland waterways, and the Irish tourism industry, which relies heavily on these assets.
The latest edition of Fáilte Ireland’s Culture & Heritage Update, which looks at events happening all over Ireland from October to December, is now available to download from the Fáilte Ireland website.
Calling all tourism businesses – Could you do with some practical advice and business expertise to give you a helping hand?If so, Fáilte Ireland’s FREE BizCheck Advisory Clinics can help you!What is it? Bizcheck is a Business Mentoring and Advisory Service that supports you with the wide range of business issues including Finances, Marketing, Managing Costs, HR, and much more.
This October, Fáilte Ireland will hold two FREE marketing seminars aimed at giving practical low-cost tips for retaining and attracting more customers.
Fáilte Ireland, last week, welcomed home the victorious Irish team who represented Ireland at the recent WorldSkills Competition in Calgary, Canada.
Fáilte Ireland Report Outlines True Recipe behind Costs for a Meal in Ireland No evidence of excessive restaurant profits Fáilte Ireland this week published research into the costs associated with food preparation in the hotel and restaurant sector in Ireland.
As part of Fáilte Ireland’s year round promotion of Ireland as a home holiday and short break destination The Taoiseach, Brian Cowen TD, launched Fáilte Ireland’s Autumn Initiative with the publication of a new great value Discover Ireland holiday supplement for September and October.