Our 4 Step Application Process
1Step 1 - Minimum requirements Back to top
All holiday camps need to meet a set of minimum requirements to be approved by and registered with Fáilte Ireland.
Holiday camp premises should include sporting and recreational facilities.
The accommodation should consist of either a block of separate serviced bedrooms, self-catering houses or self-catering apartments.
Review the supporting documentation below to familiarise yourself with the registration process and the requirements on which you will be assessed.
Tourist Accommodation Management Services Ltd (TAMS)
56 Drury Street, Dublin 2
Tel: (01) 6179292
Fax: (01) 6179553
Email: info@tams.ie
Fáilte Ireland sub-contracts holiday camp registration assessment functions to Tourist Accommodation Management Services Ltd (TAMS), who are responsible for inspecting and recommending approval for properties under the scheme.
To apply to register for the quality assurance scheme for holiday camps, please contact TAMS directly.
One of our assessors will visit your establishment to check that the facility and services are present and compliant with our minimum standards.
The annual fee for assessments is XX (incl. VAT). This fee includes the assessment visit, a new sign and logo, your own webpage on DiscoverIreland.ie and DiscoverIreland.com, B&B marketing and promotion campaigns and access to a range of operator and business training supports.
The assessment is divided up into “quality areas” that represent aspects of the business that contribute to the quality of the guest experience. Each quality area contains a series of minimum requirements.
The Quality Assessor (QA) will carry out an objective, qualitative assessment of every aspect of your business, from the condition of the building itself, the furniture, furnishings etc to the services offered to the guests. Essentially, a numerical score is given to every aspect assessed and that score equates to a quality level description.
Disclaimer:
For purposes of clarity and transparency, the operator will initially complete an assessment form for their particular classification. This will then be verified by Fáilte Ireland’s contractors following a visit to the premises and only then can a classification be awarded. An appeal procedure will also be put in place, with the decision of the Appeal Board being final. However, as the rating and scoring procedure will be demonstrably objective and transparent, it is not envisaged that a substantial demand for appeals will emerge.
Our contractors have undertaken to process every application within a maximum timeframe of three months. All new applications will be acknowledged within one month of receipt. Where an application is incomplete, our contractors have undertaken to notify applicants within one month of any additional documentation or legislative requirements.
Where a request for approval has been rejected by the Authority, our contractors have undertaken to notify the applicant within one month of the decision being taken.
Mandatory timescales will run only from the time when all valid documentation has been submitted.
Once your application is approved, your property is registered under Fáilte Ireland's quality assurance scheme for holiday camps.
Quality assurance certificates are valid for an initial 1-year period and must be renewed annually.
Quality-approved signs are part of our national customer awareness campaign to help promote quality assurance awards and include:
- Exterior signs and plaques
- Window stickers
- Bromides / .jpeg format images for use on web and printed promotional material
We also endeavour to assist quality-approved businesses to maintain and exceed the required standards through a range of business advice and support programmes customised for and only available to tourism enterprises registered with Fáilte Ireland.
Termination:
When a property, for whatever reason, ceases to participate in a Fáilte Ireland quality assurance scheme, all relevant display signs, print material, web content, and support programme membership will be removed.