Our 4 Step Application Process
1Step 1 - Minimum requirements Back to top
Review the supporting documentation to find out more about the application process.
Fáilte Ireland sub-contracts the assessment functions to:
Tourism Standards Assessment Ltd (TSA), who are responsible for inspecting and recommending approval for properties under the scheme.
Tourism Standards Assessments Ltd (TSA)
51 Bracken Road, Sandyford, Dublin 18
Tel: 1890 252 783
Email:
info@tsaireland.ie
Tourism Standards Assessments Ltd (TSA)
51 Bracken Road, Sandyford, Dublin 18
Tel: 1890 252 783
Email: info@tsaireland.ie
TSA will make contact to arrange an onsite assessment. An assessor will visit your establishment to check that the facility and services are present and compliant with our minimum standards for pub accreditation.
The assessment is divided up into “quality areas” that represent aspects of the business that contribute to the quality of the guest experience. Each quality area contains a series of minimum requirements.
The Quality Assessor (QA) will carry out an objective, qualitative assessment of every aspect of your business, from the condition of the building itself, the furniture, furnishings etc to the services offered to the guests. Essentially, a numerical score is given to every aspect assessed and that score equates to a quality level description.
Once your application is approved, your establishment is officially approved to Fáilte Ireland standards.
Quality assurance certificates are valid for an initial 2-year period and must be renewed every 2 years thereafter.
Quality-approved signs are part of our national 'Follow the Shamrock' customer awareness campaign to help promote quality assurance awards and include:
- Window stickers
- Bromides / .jpeg format images for use on web and printed promotional material
We also endeavour to assist quality-approved businesses to maintain and exceed the required standards through a range of
business advice and support programmes customised for and only available to tourism enterprises registered with Fáilte Ireland.
Termination:
When a property, for whatever reason, ceases to participate in a Fáilte Ireland quality assurance scheme, all relevant display signs, print material, web content, and support programme membership will be removed.