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    Fáilte Ireland Accommodation Renewals for 2019 Approval

    Statutory Sectors – Hotels, Guest Houses, Holiday Hostels, Youth Hostels, Holiday Camps, Caravan & Camping, Holiday Cottages and Holiday Apartments:

    15 October 2018 is the renewal deadline for the statutory sectors to renew their Fáilte Ireland Quality Assurance for 2019. It is very important to note that under the Tourist Traffic Acts, the renewal form must be completed and full payment received by the stated deadline for the renewal to be processed and statutory registration completed. Failure to do so may have serious consequences for your business, as there is no provision to facilitate a ‘late’ renewal. Any attempt to renew after the statutory date will be required to follow the ‘new application’ process.

    Listed Sectors – Irish Home Bed & Breakfasts, Historic Houses, Fáilte Ireland Welcome Standard, Individual Self Catering Cottages and Apartments:

    14 September 2018 is the renewal deadline for the listed sectors to renew their Failte Ireland Quality Assurance for 2019.

    To ensure your accommodation is renewed for 2019 approval, please complete the online renewal form via the Fáilte Ireland Trade Portal.  

    All eligible operators should receive an email with details of the renewal process, along with instructions on how to sign in to Fáilte Ireland’s Trade Portal. Once in the portal, you will be able to enter your details, update them, and pay. If you have any difficulties, you can contact the Fáilte Ireland Quality Assurance Team at 1890 697000 or by emailing: qualityassurance@failteireland.ie

    Find out more about Fáilte Ireland quality assurance schemes by browsing the rest of this page.


    Hotel Research

    New research reveals insights into the mindset of hotel guests. Download our latest report: What guests say they need most in a hotel [pdf, 775kb]


    Complaints regarding approved businesses

    Computer keyboard and handsClick here for information on how to make a complaint regarding one of our Quality Approved Tourist properties.

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    Do you know how to make your Fáilte Ireland approval work for you?

    Download our Call to Action document [pdf, 2mb]

    Get quality assured

    Quality assurance logoThe National Quality Assurance Framework (NQAF) aims to provide consumers with easily identifiable symbols and standards of service that they can trust. Working with you, we will ensure that those standards meet consumer expectations, help your marketing efforts, and support your product development.

    Get quality assured – find all the information you need to apply for, or maintain approval for your business, as well as additional documents and useful links relevant to your sector.

    Sign up to the Trade Portal

    Quality Assurance shamrock logoThe Trade Portal is Fáilte Ireland’s online self-service portal. Accommodation providers can use this facility to apply for Fáilte Ireland’s registration/ approval of a new property and renew the Fáilte Ireland registration/approval for their business.


    Please sign in to the Fáilte Ireland Trade Portal

    How can I apply, and who will deal with my application?

    Our dedicated service provider is responsible for the assessment, registration and classification services to tourism businesses that are approved, or seeking to be approved, within the quality assurance framework.

    Can I renew online?

    You can renew your approval online, update business details, make payments, or add images to your listing. You can also request an assessment visit, apply for a change in classification, or submit a general query.

    To make any of these changes or requests, please sign in to our self-service portal.

    How do I update my listing online?

    To change, or add to your existing quality assurance listing, please contact our dedicated service provider:

    Phone: 1890 697 000
    Email: qualityassurance@failteireland.ie

    Pricing for applications and renewals

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    Why get approved?

    Read about the benefits to tourism businesses by becoming Fáilte Ireland approved.

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    Approved Fáilte Ireland signage

    Apply for new Fáilte Ireland approved signage and logos and find out how to return old signs.

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    How to renew FAQs

    If you are finding it difficult to apply or renew your registration online, visit our frequently asked questions page.

    Who to contact

    For advice and information on our quality assurance process please contact our service provider. 

    On-site Advisory Visits can be requested for new applications or if considering reclassification.

    Phone: 1890 697000


    Register of accommodation 2018

    Tourist Traffic Acts

    Under Irish Law, the Tourist Traffic Acts apply to the following sectors and Fáilte Ireland has certain responsibilities for their registration and grading:

    • Caravan & camping parks

    • Guest houses

    • Holiday camps

    • Holiday hostels

    • Hotels

    • Registered self catering holiday apartments (eight or more units)

    • Registered self catering holiday cottages (eight or more units)

    • Youth hostels

    Download the 1939 - 2016 Tourist Traffic Acts [pdf, 961kb]

    Download the list of prescribed terms in the Tourist Traffic Acts [pdf, 200 kb]

    Change of Owner

    Where there is a change of owner for your registered accommodation, please download and complete the Change of Owner Form [pdf, 127kb] and return by email to qualityassurance@failteireland.ie or by post to PO Box 51, Clonakilty, Co Cork.

    Your questions answered

    All you need to know about Fáilte Ireland registration/approval, along with some of the most frequently asked questions from accommodation providers nationwide.

    Your Questions Answered [pdf, 400kb]