Quality assurance...

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    Family photo of owners of Hazelwood Lodge




    Fáilte Ireland 'At Your Service'

    Hazelwood Lodge were flying the flag for our new ‘Welcome Standard’ on a recent episode of ‘At Your Service’.

    Watch the 'At Your Service' episode now on the RTÉ Player.

    Launched last year, the new ‘Welcome Standard’ gives quirky and innovative tourist accommodation businesses a chance to gain the Fáilte Ireland quality and standards' seal of approval.

    Almost 200 premises have been approved to date, and 100 more are live for approval.

    Read about the Welcome Standard launch in June 2015 or visit our Quality Assurance page for more Welcome Standard information.

    Get quality assured

    Quality assurance logoThe National Quality Assurance Framework (NQAF) aims to provide consumers with easily identifiable symbols and standards of service that they can trust. Working with you, we will ensure that those standards meet consumer expectations, help your marketing efforts, and support your product development.

    Get quality assured and find out all the information you need to apply for, or maintain approval for your business, as well as additional documents and useful links relevant to your sector.

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    Why get approved?

    Read about the benefits to tourism businesses by becoming Fáilte Ireland approved.

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    Approved Fáilte Ireland signage

    Apply for new Fáilte Ireland approved signage and logos and find out how to return old signs.

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    How can I apply, and who will deal with my application?

    SouthWestern are responsible for the assessment, registration and classification services to tourism businesses that are approved, or seeking to be approved, within the quality assurance framework.

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    Frequently asked questions

    If you are finding it difficult to apply or renew your registration online, visit our frequently asked questions page.

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    Update your listing online

    Change, or add to your existing quality assurance listing.

    Please contact SouthWestern:

    Phone: 1890 697 000 / Email: tourismservices@southwestern.ie

    How can I renew my approval?

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    Renew online

    Renew your approval online, update business details, make payments, or add images to your listing. You can also request an assessment visit, apply for a change in classification, or submit a general query.

    Who to contact

    For more advice, please contact SouthWestern, our service provider:

    Phone: 1890 697000
    tourismservices@southwestern.ie

    Register of accommodation 2016

    Tourist Traffic Acts

    Under Irish Law, the Tourist Traffic Acts apply to the following sectors and Fáilte Ireland has certain responsibilities for their registration and grading:

    • Caravan & camping parks

    • Guest houses

    • Holiday camps

    • Holiday hostels

    • Hotels

    • Registered self catering holiday apartments (eight or more units)

    • Registered self catering holiday cottages (eight or more units)

    • Youth hostels

    Download the 1939 - 2003 Tourist Traffic Acts [pdf, 1MB]