Quality assurance...

Get quality assured
You are here: HomeSupports & training
  • Quality assurance Print Page
  • In this section

    Latest news

    New tourism standards

    We are piloting a set of minimum standards for tourism accommodation businesses to allow greater innovation, individuality, and authenticity, so all can benefit - from small to large tourism accommodation businesses.

    Fáilte Ireland’s Welcome Standard is designed to recognise and encompass accommodation businesses of all types that are committed to tourism (Note: those businesses currently meeting the requirements within our existing statutory and non-statutory quality frameworks, i.e. hotels, guest houses, B&Bs, camping and caravan parks and larger self-catering businesses, will continue to participate in those schemes).

    To find out more, please email qualityframeworks@failteireland.ie


    Get quality assured

    Quality assurance logoThe National Quality Assurance Framework (NQAF) aims to provide consumers with easily identifiable symbols and standards of service that they can trust. Working with you, we will ensure that those standards meet consumer expectations, help your marketing efforts, and support your product development.

    Get quality assured and find out all the information you need to apply for, or maintain approval for your business, as well as additional documents and useful links relevant to your sector. 

    How can I renew my approval?

    90x60 owp

    Renew online

    Renew your approval online, update business details, make payments, or add images to your listing. You can also request an assessment visit, apply for a change in classification, or submit a general query.

    Web-Supports thumb

    Update your listing online

    Change, or add to your existing quality assurance listing.

    90x60 Southwesternlogo

    How can I apply, and who will deal with my application?

    SouthWestern are responsible for the assessment, registration and classification services to tourism businesses that are approved, or seeking to be approved, within the quality assurance framework.

    TIO 90x60

    Frequently asked questions

    If you are finding it difficult to apply or renew your registration online, visit our frequently asked questions page.

    90x60 Approved-Failte-Ireland-Signs

    Approved Fáilte Ireland signage

    Apply for new Fáilte Ireland approved signage and logos and find out how to return old signs.

    Who to contact

    For more advice, please contact SouthWestern, our service provider:

    Phone: 1890 697000

    Register of accommodation 2015

    Tourist Traffic Acts

    Under Irish Law, the Tourist Traffic Acts apply to the following sectors and Fáilte Ireland has certain responsibilities for their registration and grading:

    • Caravan & camping parks

    • Guest houses

    • Holiday camps

    • Holiday hostels

    • Hotels

    • Registered self catering holiday apartments (eight or more units)

    • Registered self catering holiday cottages (eight or more units)

    • Youth hostels

    Download the 1939 - 2003 Tourist Traffic Acts [pdf, 1MB]