The Fáilte Ireland Sales Academy is committed to supporting tourism sales professionals in achieving and exceeding their business goals.
What particularly attracted me to the course was that unlike other sales management courses, this course had a particular tourism and hospitality focus. My experience so far has been excellent. I personally find the course very beneficial and commend Fáilte Ireland for the work they have done in putting it all together. The course covers all aspects of tourism sales and in addition to providing the building blocks for developing a strategic sales plan; it has provided me with tools to become a more effective sales manager.
The programme is delivered by real experts with proven track records in their respective fields including digital sales, revenue management, B2B sales, MICE sales, leadership and motivation to name but a few of the subjects covered. Another positive aspect of the training is meeting and learning from other industry peers. Can’t recommend it highly enough.
I attended the Fáilte Ireland/Cornell University Sales Academy in 2015. The course content, trainers, balance and delivery has been really excellent throughout. This course has enabled me to focus on the key aspects of running a successful visitor attraction within a tourism setting. Glasnevin Cemetery Museum is a relative newcomer in the market and our success to date has at times been somewhat overwhelming. The opportunity to participate came at a most opportune time allowing me to take stock and analyse our current situation. It encouraged me to focus positively on how to take our business to the next level using constructive and practical methods. These in turn ensure that simple, clear cut goals are employed so that maximum profits for the organisation can be achieved using the most efficient marketing strategies. The one to one sessions and ongoing support from all the trainers has been most reassuring.
Ann Kilcoyne, Glasnevin Cemetery Museum Sales Manager