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FAQs

  • How do I renew?

  • Log on to the Trade Portal and complete your renewal, This guide will walk you through the new look Trade Portal changes when you initially sign in to complete your Quality Assurance Accommodation Renewal.

  • How long will it take to complete the renewal form?

  • It should take no longer than 10 minutes to complete the renewal.  Most of the information will be pre-populated for you to check and confirm or update as required.

  • What information do I need for completing the Quality Assurance Accommodation Renewal?

  • Breakdown of Accommodation details (room/unit numbers), these are already prepopulated but please check that they are correct and update if required.
    Statutory Renewals only Maximum Scale of Charges, for example – details of your room rates for January to December.
    Update contact details if required.

  • How much will it cost to renew for a statutory business?



  • If you are a Statutory business the following renewal rates apply:

     

  • How much will it cost to renew for a non-statutory business?

  • If you are a non-statutory business the following renewal rates apply?


  • How do I pay my renewal fee?

  • You can pay by using our online secure facility by credit or debit card or by bank transfer if this facility is available to you, using this IBAN:IE35BOFI90001755048327, and quoting your business account number which is available on the payment screen.

  • What changes have been made to the Hotel 2025 Maximum Scale of Charges?

  • This guide will walk you through the changes for the Hotel 2025 Maximum Scale of Charges. Please note the rate you set is per room, not per person and will apply to the full year from January to December for the different room types as laid out on the renewal portal. 

  • If I need assistance completing my Renewal, who do I contact?

  • Please contact our Quality Assurance Team on 0818 88 88 00 or email qualityassurance@failteireland.ie.

  • What are the consequences of not renewing for a hotel?

  • If you are a Hotel, these are the consequences of not renewing.

  • What are the consequences of not renewing for a statutory business?

  • If you are another type of statutory accommodation business, these are the consequences of not renewing.

  • What are the consequences of not renewing for non-statutory businesses?

  • If you are a non-statutory accommodation business, these are the consequences of not renewing your approval.