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  • Video tutorials on digital and sales topics

    Would you like to participate in a self-learning platform and upskill in a wide variety of online training topics, including social media?

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    Learn from an extensive series of interactive webinars

    These online digital support webinars provide helpful tips and information on how you can improve your online presence and enhance business performance. 

    External sources of training

    Learn more about further training opportunities for small and medium enterprises from other state organisations:

    Being a small family-run operation these courses and training days for marketing, customer care, accounting, staff training, green tourism, etc have been of enormous benefit to us.


    John Ahern
    SouthWestWalks

    Upcoming Training & Workshops

    Revenue and Distribution Management courses

    Thinking of implementing best practice Revenue and Distribution Management in your property? Fáilte Ireland are running a series of courses on the subject in 2015.

    The aim of these courses is to equip accommodation revenue management teams with effective structures, business processes and reporting systems to enable you achieve optimum revenue performance.

    Excellence in Front Office Upselling workshop

    Learn how to sell more to your customers, maximise every upselling opportunity and learn the secrets of the ‘complete sale’ with this new 1-day workshop.

    Building Experiences to Maximise Sales programme

    Find out how to build inspiring tourism experiences in your property with our new 3-day programme.

    This course is designed to give you the skills and knowledge to help build and sell motivating experiences; enabling you to win new business in 2016/2017.

    Fáilte Ireland Sales Excellence Programme


    Coming soon in Autumn 2015, a series of Sales Excellence workshops to enable tourism sales professionals to deliver increased sales for their business.  The programme aims to:

    • Develop a range of personal sales techniques, including how to move a buyer through the buying process
    • Learn how to develop a dynamic approach to sales planning, tracking and reporting
    • Develop and manage a strategic digital sales strategy that delivers online sales
    • Maximise your customer mix to meet your business’s revenue and growth targets

    For further information, please email:

    leisuresales@failteireland.ie




     

    National & City Tourist Guide Programmes

    Learn more about the National and City & Environs Tourist Guide Programmes, and find the answers to frequently asked questions about tourist guide training and certification.

    Learn about tourist guide training
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    Qualifax provides comprehensive information on further and higher education and training courses in tourism.

    Visit Qualifax.ie

    Irish themed, English language teaching materials

    Access free teaching materials and worksheets for English language teachers. Levels available include: A1, A2 and B1

    Download the English language teaching materials