Champions Programme

Fáilte Ireland’s Champions Programme is designed to help tourism businesses enhance their team’s customer service skills and build local product knowledge. The programme will be tailored to each of our regional experience brands (Ireland’s Ancient East, Ireland’s Hidden Heartlands, Wild Atlantic Way and Dublin) combining our successful Local Experts and Service Excellence programmes, with specialised training in accessible tourism.

Frontline professionals, from taxi companies, pubs, restaurants, accommodation businesses, social enterprises, festivals, community volunteers and anyone who engages with visitors, are invited to register for one of our free Champions Programme workshops.

Our schedule of workshops is now complete for 2024. We look forward to having further Champions Programme workshops in 2025.

Please keep an eye on this page where our 2025 schedule of events will be listed. Once they become available, you can register your interest for 2025 workshops that may suit you by emailing champions@failteireland.ie.