Champions Programme

Champions Programme

Fáilte Ireland’s Champions Programme is designed to help tourism businesses enhance their team’s customer service skills and build local product knowledge. The programme is tailored to each of our regional experience brands (Ireland’s Ancient East, Ireland’s Hidden Heartlands, Wild Atlantic Way and Dublin) combining Know Your Destination and Inclusive Customer Service.

Frontline professionals including taxi companies, pubs, restaurants, accommodation businesses, social enterprises, festivals, community volunteers, and anyone who engages with visitors, are invited to register for one of our free Champions Programme workshops.

For further details and to register please email champions@failteireland.ie with your name and preferred workshop date. Spaces are limited and filled on a first-come, first-served basis.

Find a list of our upcoming workshops below.

Date Regional Experience Brand Location Venue
30/04/2025 Ireland’s Ancient East Monaghan Peace Campus
07/05/2025 Ireland’s Hidden Heartlands Westmeath Sheraton Hotel
13/05/2025 Ireland’s Ancient East Kildare Lawlor's of Naas
13/05/2025 Wild Atlantic Way Sligo The Glasshouse Hotel
20/05/2025 Wild Atlantic Way Donegal An Chúirt Hotel
21/05/2025 Dublin Dublin The Gresham Hotel
22/05/2025 Ireland’s Ancient East Wicklow The Parkview Hotel
27/05/2025 Ireland’s Ancient East Kilkenny Kilkenny Ormonde Hotel
29/05/2025 Wild Atlantic Way Limerick Castletroy Hotel
10/06/2025 Dublin Dublin Hyatt Centric
17/06/2025 Wild Atlantic Way Galway Connacht Hotel
18/06/2025 Dublin Dublin Spencer Hotel