learniFI: Free, flexible training for tourism teams and individuals starting out in tourism
Offering tourism businesses, professionals and those starting their tourism careers access to free learning, created with industry experts, through our online platform learniFI. Courses, workshops and practical resources support day-to-day operations, staff development, and long-term career growth.
Build the skills to perform, progress and grow
With more than 250 free courses available, designed around real workplace challenges in the tourism sector, learniFI has learning suited to all.
Practical learning for individuals looking to develop new skills, build confidence, and progress their careers. Flexible training that fits around busy schedules and day to day operations for businesses looking to onboard staff, develop managers, and strengthen team capability.
What's in it for you?
- Free access to more than 250 courses
- Flexible learning that fits around shift patterns and busy operations
- Practical learning created with industry experts
- Progression pathways supporting long-term career development
- Inclusive learning designed for teams across the sector
Learning designed around real industry roles
Fáilte Ireland provides supports for different stages of career development, from onboarding new starters to building leadership and workplace skills.
New staff can build confidence through onboarding and induction learning. Frontline teams can strengthen customer service and operational skills, while managers and business owners can build leadership, marketing and sustainability capability.
Progression pathways supporting career development
From kitchen porters to executive chefs, frontline customer service to leadership roles, we offer learning to take you from operations right through to management roles.
Key learning areas
- Customer service
- Sales and marketing
- Operational performance
- Human resources
- Management and leadership
- Climate action
- Personal development and effectiveness
Choose the learning format that works for you
- On demand courses allow you to learn at your own pace, with 24/7 access to practical resources and supporting materials. Start a course at any time and progress at a pace that suits you.
- Live learning webinars give teams access to expert-led virtual workshops that fit around busy operations. Connect, engage and learn alongside industry peers in interactive sessions designed to support day-to-day business performance. Ask questions, share insights and apply your learning directly in the workplace.
Popular courses you may be interested in
Courses, workshops and practical resources supporting day-to-day operations, staff development, and long-term career growth.
Starting your learning journey now?
Whether you want to strengthen customer service skills, support staff development or build long-term capability, Fáilte Ireland provides practical training and courses for you and your team.