Resolving conflict and employee discipline
Online
Free
To register for this course, you will be brought to learniFI, our learning platform. You will need to sign in or create an account.
Overview
Master the skills to turn workplace conflict into opportunities for growth and development. Discover the root causes of conflict and learn proven approaches to manage it effectively. Through practical scenarios, you'll apply conflict management strategies and explore the fundamentals of progressive discipline. Please note that some scenarios or standards may differ from your company's specific policies and procedures.
Who is this course for?
Managers and team leaders responsible for employee relations and workplace conduct
By the end of this course you will be able to:
- Recall the definition of conflict
- Identify common causes of conflict in the workplace
- Apply the five-step approach to conflict management to a practical scenario
- Recognise the basic pattern of progressive discipline
- Identify the main ingredients that lead to conflict
- Recall the five-step approach to conflict management
- Identify four common causes for employee discipline
Resolving conflict and employee discipline
Free online people and management course
Practical, relevant, and free. Learn at your own pace and develop skills that make a real difference.