Future-proofing food and beverage performance at Ocean Sands Hotel

How F&B 360° supported Ocean Sands Hotel

With food and beverage playing a key role in the hotel's success, the team joined the F&B 360° programme to introduce greater structure, visibility and focus. This gave them the tools to work on the business rather than always being caught up working in it.

In this video, General Manager Jennifer Howley shares how the programme helped the senior management team at the hotel strengthen financial controls, improve menu performance and move from reacting to business results to forecasting them with greater confidence.

A more structured approach to performance

Through F&B 360°, the team adopted a more structured and data-led approach to managing food and beverage operations. By tracking performance daily and using menu engineering, they gained greater visibility of costs and profitability.

With a clearer picture of what was driving results, the team could make more informed decisions, plan ahead with greater confidence and focus on continuous improvement.

Bringing the team on the journey

F&B 360° became a team-wide initiative at Ocean Sands Hotel. The programme encouraged involvement across the business, helping team members understand how their decisions contributed to performance.

By involving the team in decision-making and regular reviews, Ocean Sands Hotel built a shared sense of ownership around the changes introduced and a stronger focus on long-term results.