
Managing performance
Learn practical ways to manage performance, coach your team and make the most of their strengths.
Unlock the knowledge and confidence you need to stay ahead. Through expert-led training and practical resources, Fáilte Ireland supports tourism businesses to improve performance and grow. Whether you're developing expertise or supporting your team, you'll find opportunities to take the next step.

Choose from some of the most popular free courses available on learniFI, Fáilte Ireland's learning platform.

Learn practical ways to manage performance, coach your team and make the most of their strengths.

Learn practical communication skills to engage your team, build trust and improve performance.

Learn practical ways to motivate your team, build engagement and support better performance.

Build confidence in managing appraisals and giving feedback that supports employee performance.
Join interactive workshops led by industry experts.
Learn when it suits you with flexible online courses.
Through learniFI, Fáilte Ireland provides expert-led training and practical resources designed to help tourism businesses build skills, develop teams and improve business performance.

Browse a wider range of free courses and learning supports available on learniFI.

Turn guest complaints into opportunities by mastering practical complaint-handling strategies.

Get key insights on Ireland's tourism industry, visitors and your unique selling point

Cut costs and negotiate better deals with suppliers using smart purchasing strategies.

Learn how to make credible green claims that are legally-compliant and customer friendly.
Explore expert-led learning designed to help you build skills, strengthen performance and take your business further.