Access for Success: Enhancing Accessible and Inclusive Tourism Experiences

Unlock New Opportunities and Expand your Market: Make Your Business Accessible for All

Creating an accessible and inclusive experience is one of the biggest opportunities for tourism businesses today. Your business can expand its market and profitability, enhance visitor satisfaction, and strengthen your reputation as an inclusive and socially responsible tourism provider.

Fáilte Ireland's Access for Success Initiative provides tailored support and expert guidance to help your business become a leader in accessible and inclusive tourism. By conducting an access audit, participating in a blend of expert-led and self-paced training, and developing an Access Welcome Guide, you are improving your business to meet the needs of all visitors and are positioning your business to attract a broader, more diverse visitor base sustaining its appeal across domestic and international markets.

This initiative is now closed for registration. Please see our Accessible and Inclusive Tourism Business Support Hub for other Access and Inclusion Resources

Criteria

This initiative is designed for hotels, visitor attractions and activity providers, operating in Ireland.

Eligibility Criteria:

• Visitor-Facing Facility: The business must operate a physical, visitor-facing facility that can be audited (e.g., an attraction, venue, or accommodation).
• Staffing Capacity: The business must employ 10 or more staff members and have the capacity to designate one employee as the initiative lead.
• Visitor Attractions & Activity Providers: If the business is an attraction or activity provider, it must welcome 25,000 or more visitors annually.
• Hotels: If the business is a hotel, it must be registered under Fáilte Ireland’s National Quality Assurance Framework (NQAF) Statutory Accommodation Provider.

Cost

Recognising the vital role of the Irish tourism industry in enhancing Ireland as an accessible and inclusive destination, Fáilte Ireland is co-funding 70% of this initiative costs.

• Cost per hotel: €600 or €900 incl. VAT, size dependent.
• Cost per Visitor Attraction or Activity Provider: €600 incl. VAT
• Payment terms: Fees are payable in advance of the initiative start date.

Please be advised that this support is considered to be subject to State Aid rules and is given under the De Minimis Regulation. Eligibility is contingent upon successfully meeting all applicable De Minimis Regulation compliance requirements. For further information, please review the FAQ section.

 

How do I get involved?

To register your interest in the Access for Success Initiative, please complete the Expression of Interest form. The closing date for registering your interest is Friday 6th March at 12pm noon.

Want to know how the Initiative will work?

Check out the prospectus below.

If you require the prospectus in an alternative format, please email inclusivetourismteam@failteireland.ie