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Access for Success: Eligibility and guidelines

Not sure if Access for Success is right for your business? Check the eligibility criteria, understand exactly what the 10-month commitment involves, and find out what you need to have ready before you register your interest.

Before you apply

Check your fit

  • Is your business a hotel registered under the Fáilte Ireland NQAF, or a visitor attraction or activity provider welcoming 25,000 or more visitors annually?
  • Does your business have 10 or more employees?
  • Can you designate one employee as the initiative lead?
  • Does your business operate a physical, visitor-facing facility that can be audited?

Ready to proceed?

If you answered yes to these criteria, your business may be eligible to join Access for Success.

I'm interested

Who can take part in Access for Success?

The initiative is open to tourism businesses that meet the criteria below.

  • HotelsYour hotel must be registered under the Fáilte Ireland National Quality Assurance Framework (NQAF) as a statutory accommodation provider.
  • Visitor attractions and activity providersYour business must welcome 25,000 or more visitors annually.
  • 10 or more employeesYour business must have at least 10 staff and the capacity to designate one person as the Access and Inclusion Lead.
  • Visitor-facing facilityYour business must operate a physical facility that visitors attend and that can be independently audited.

What you need to know about State aid funding

Access for Success is co-funded by Fáilte Ireland. This means the support counts towards a €300,000 limit across a rolling 36-month period.

Review funding rules

Programme commitment

Access for Success is designed to fit around your business. As a participant, you will:

  • Complete a self-assessment accessibility audit of your facility
  • Attend expert-led and self-paced training on accessible and inclusive customer service
  • Develop an Access Welcome Guide bespoke to your business
  • Designate one employee as the Access and Inclusion Lead for the duration of the programme
  • Pay the participant fee in advance of the initiative start date
    I'm interested

    What to have ready

    Registration is currently closed and will reopen this autumn. If you plan to apply, make sure you have the following ready:

    • The names and contact details of the individuals who will lead and support the programme within your business.
    • Agreement within your business to commit time over the 10-month programme.
    • The legal name of your business.

    Sign up to receive an update when the programme reopens this autumn.

      I'm interested

      What's included (and what's not)

      What is included

      • A self-assessment accessibility audit of your facility
      • Expert-led and self-paced training on accessible and inclusive customer service

      What is not included

      • Physical renovation works or capital investment
      • A prescriptive list of required changes — the audit is a baseline, not a compliance checklist
      • Cover for businesses that do not meet the eligibility criteria listed above
      Review guidelines(Opens in new window)

      Explore the specific requirements and journey milestones of the Access for Success programme.

      • Overview

        Learn how Access for Success helps hotels, visitor attractions and activity providers improve accessibility.

      • Programme journey

        Follow Access for Success step by step, from your accessibility audit to your Access Welcome Guide.

      • Help and resources

        See common questions answered, useful resources and learn how to contact the Access for Success team.