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Do you know how to make your Fáilte Ireland approval work for you?

Read our Call to Action [pdf, 2.4mb]

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The Fáilte Ireland Trade Portal is now open for all Accommodation Renewals for 2020.

If you are finding it difficult to apply or renew your registration online, visit our frequently asked questions page.

Renew your approval online, update business details, make payments, or add images to your listing.

Learn more about Fáilte Ireland's transfer of ownership requirements.

Welcome Standard

Fáilte Ireland's Welcome Standard

Fáilte Ireland’s Welcome Standard businesses are warm, friendly, hospitable and efficient, and provide the welcome that we know is expected by visitors to Ireland. With a focus on qualitative and behavioural standards as well as the customer journey, the standard identifies the strengths of the business and allows for greater innovation, individuality and authenticity in our approved tourist accommodation.

From early 2020, the Welcome Standard includes the possibility of classification, allowing properties to differentiate themselves according to the range of services and facilities that they provide. This is identified as part of the approval process and can be promoted afterwards through official Fáilte Ireland Welcome Standard signage.

Browse through the options below to find out more about how your tourism business can achieve the Welcome Standard.

The standards and code of ethics identify the strengths of businesses, without taking away any of the style of the individual property.

Find out more about the standards

We have created a series of guidelines on completing self-assessment.

Find out more about self-assessment

Read the most frequently asked questions about Fáilte Ireland's standard classification.

View the FAQ

The Welcome Standard Classification addresses, assesses and rewards the guest experience provided by accommodation businesses.

Learn about our new classification criteria

To become approved under the Welcome Standard you must meet the minimum standards.

Read about the on-site visit process

Read about the benefits to tourism businesses by becoming Fáilte Ireland approved.

Download the guidance [pdf, 81kb]