Welcome Standard

Fáilte Ireland's Welcome Standard

Fáilte Ireland’s Welcome Standard businesses are warm, friendly, hospitable and efficient, and provide the welcome that we know is expected by visitors to Ireland. With a focus on qualitative and behavioural standards as well as the customer journey, the standard identifies the strengths of the business and allows for greater innovation, individuality and authenticity in our approved tourist accommodation.

The Welcome Standard includes the possibility of classification, allowing properties to differentiate themselves according to the range of services and facilities that they provide. This is identified as part of the approval process and can be promoted afterwards through official Fáilte Ireland Welcome Standard signage.

Browse through the options below to find out more about how your tourism business can achieve the Welcome Standard.

To progress your application, you will be required to complete all fields and to self-declare compliance with all statutory obligations. There is a requirement for all tourist accommodation providers to meet their statutory obligation which include but are not limited to:

  • Complying with the Local Government (Planning and Development) Acts, 1963-2000 (as amended or extended) and in possession of a Certificate of Compliance in relation to the planning permission granted and the building regulations including all current legislation.
  • Complying with the Fire Services Acts 1981 and 2003 (as amended or extended) and with any Regulations made thereunder (as amended or extended), and in possession of a valid Fire Safety Certificate.
  • Having notified the HSE in accordance with Article 6(2) of Regulation (EC) No 852/2004 and under Regulation 6 of S.I. No 369 of 2006 as amended and in compliance with Food Safety Regulations.

Note: Fáilte Ireland advise all proprietors who may be unsure of their statutory obligations to obtain any clarification necessary to ensure their statutory obligations are being met.


Standards and Ethics

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The standards and code of ethics identify the strengths of businesses, without taking away any of the style of the individual property.

Find out more about the standards

Quality Assurance

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Read about the benefits to tourism businesses by becoming Fáilte Ireland approved.

Download the guidance [pdf, 81kb]


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Read the most frequently asked questions about Fáilte Ireland's standard classification.


View the FAQ

On-site Visits

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To become approved under the Welcome Standard you must meet the minimum standards.

Read about the on-site visit process